stimpy

I certainly would have called them on that and escalated to management if necessary. They don't get to opt out of the mini-bar benefit.

nicolas75

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate and was upgraded to an Executive suite.

How are the rooms?
Around 80 sqm
Elegant classic contemporary design
Large living room with dining table, sofa
Room with comfortable bed
Very efficient air conditionning
Bathroom with bathtub
Additional separate toilets
View over Acropolis
Pretty old television sets. Unfortunately not possible to connect the television sets with iPhone
Large dressing room
Kettle but no Nespresso coffee machine

How is the exec. lounge?
I love club lounge in Athens for food selection, view and great staff.
It was unfortunately closed.
Breakfast is served at Café Zoé. No other compensation.

What was good and what was bad?
-Good
Excellent gastronomic restaurant Première

-Bad
Pool with low number of deck chairs and upper deck of the pool closed.
No club lounge, non operating minibar (but daily USD 50 discount can be used at pool or café), no shuttle, no spa.
Non central location.

Value for $ or IHG Rewards Points? Would you return?
Yes, even if price has not been reduced despite lounge and other services non operating.
Athens needs a Kimpton hotel, with more central location!


Exterior


Lobby


Fine dining with a view at Première










Bar

Café Vienna

Spa



Pool

Executive Suite

nicolas75

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, excellent stay, as always.

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, got a Paulista Executive Suite

How are the rooms?
Full suite with two separate rooms, around 70 sqm.
Elegant contemporary design
Living room with very comfortable sofa and desk.
Bathroom, with seperate jacuzzi tub and shower.
Nespresso coffee machine
Efficient wifi

How is the exec. lounge
It was closed

What was good and what was bad?
-Good
Very friendly welcome and very helpful hotel staff
Efficient and fast pre-arrival communication
Very pleasant location, especially for restaurants and museums that are in walking distance or a short ride away
Good breakfast at the restaurant (design of which could be enhanced)
-Bad
Pool area is somewhat disappointing (not very well maintained, pool is very small)

Value for EUR or IHG Rewards Points? Would you return?
Yes, very pleasant stay indeed.





Bar

Executive suite





Barthroom


Pool

nicolas75

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, as always

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate and received an Opera view junior suite

How are the rooms?
Very elegant design by Jacques Garcia, French Empire style re-interpretation
Around 35 sqm

Seating area
Desk
Very comfortable bed

Exterior

Opera view junior suite






View from opera view junior suite







Room service

Spa Guerlain




1 large flat screen television. Good selection of cable channels.
Usb sockets near the bed
Nespresso coffee machine

Small but nice marble bathroom with a bathtub
Separate toilets
Guerlain amenities

Very quiet
Nice view of the Opera

How is the exec. lounge?
N/A

What was good and what was bad?

GOOD
- Very attentive staff, service at the highest level you could find only at very best hotels
- Delicious room service breakfast and dining option
- Unbeatable location
- Elegant historic hotel with all the modern facilities
- Superb Guerlain spa (loved the massage, counter-current swimming pool) : perfectly clean and well maintained, excellent staff)
- Bikes can be rented at the hotel to visit the superb city of Bordeaux

BAD
- Nothing

Value for $ or IHG Rewards Club Points? Would you return?
Definitely

nicolas75

Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, even if service has been dowgraded with Covid period and lack of staff.

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate , and received a, Executive room with terrace and harbour view.

How are the rooms?
Around 30sqm
Seating area with desk and sofa. Expresso machine
Bedroom with very comfortable bed.
Lovely and large terrace with superb view over the Vieux Port (old harbour)
Great bathroom with Boffi sink, large bathtub, separate rainforest shower (I loved it)/toilets.
Clarins Eau Dynamisante amenities
Flatscreen television with large selection of French and international channels.
Elegant contemporary design

How is the exec. lounge?
N/A

What was good and what was bad?

Good
- Perfect location, close to Vieux Port, new Mucem museum, in the heart of Panier historical district (with superb Vieille Charité), 15 minutes walk to rue Grignan with elegant boutiques. Shared bike station down the hotel (convenient for visiting the city or go by the sea).
- Very nice historical building (the interior design is elegant,.still Jean-Philippe Nuel has a limited range of creation, which may fail to be truly contemporary, or to highlight the historic architecture).
- Pleasant indoor pool and spa
- Superb view from the terrace
- Fast wifi
- Very good breakfast
- Marseille is a great city

Bad
- Service can be erratic with lack of staff during these Covid period

Value for $ or IHG Rewars Points? Would you return?
Yes, for Marseille, the beach and the view

Executive room with terrace and harbour view



Clarins amenities


Restaurant



Exterior




View from Executive terrace view






Welcome gift



Breakfast (room service)

nicolas75

What is your IHG Rewards Club status?
Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much so, as usual

Which room did you book and which upgrade did you receive?
Booked cheapest rate and was upgraded to a Luxury suite Lake view

How are the rooms?
Around 45sqm
Warm and elegant contemporary design.
Bedroom with very comfortable bed.
Bathroom with bathtub.
Flat screen television set with impressive selection of international channels
Nespresso machine. Kettle
Very quiet.
View over Geneva and lake

How is the exec. lounge?
N/A

What was good and what was bad?

GOOD
- Very professional staff
- Elegant décor and atmosphere
- Superb breakfast offer for variety and quality of products, very nice restaurant
- Very pleasant outdoor pool.

BAD
- Nothing

Value for $ or IHG Rewards Club Points? Would you return?
Certainly one of the very best InterContinental hotels for quality of service.
Location is not in the very centre, but the hotel is just next a bus stop with direct access to city centre and airport (very efficient and fast public transport). Free public transport coupon offerred by hotel (or you can rent bicyle near the main train station).


Exterior


Lobby
















Business Centre


Terrace


Restaurant Les Nations











Fitness centre

Pool area



Deluxe Suite









Breakfast

ninjalad

InterContinental Genève - GenevaWhat is your IHG Rewards Club status?
Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No, not really

Which room did you book and which upgrade did you receive?
Booked Executive for one night and used RA night for second, received Executive lake view
How are the rooms?
About 40sqm in a strange L shape with windows on two sides, bathroom had screens that opened on to entry .

How is the exec. lounge?
N/A

What was good and what was bad?

GOOD
Breakfast was fine and room was clean and well maintained
BAD
The president of Cameroon was staying and there were demonstrations so were not allowed access to hotel until 21.30, vague apology given. In room there was flowers and card for another guest, I mentioned this when we ran down for dinner. On return card was gone flowers remained with the fruit, next morning they came and wanted the flowers !
Dinner in restaurant was small portions of flavourless food at high prices ,service was fine.
The terrace was closed both days despite lovely weather so breakfast inside only ( I guess security incase president came down) There was constant police checking guests arriving plus many of the presidents security all over lobby
Valet parking was stopped on last morning as Maclaren had cars in entry , so had carry cases to car and call to get gate opened
Mini bar was charged per night and 50 CHF removed, first night two water an oj and another juice came to 69 CHF

Value for Euro or IHG Rewards Points? Would you return?

First night was 600 CHF thankfully second was voucher. We were happy to leave and spend next two nights at les Trois Couronnes in Vevey, which felt like a proper five star hotel .
I will not be returning to IC Geneva

ninjalad

Berlin IntercontinentalWere you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked two nights on points and two in Deluxe room, was given West wing junior suite (Most of other wing is closed for refurbishment)

How are the rooms?
The room was fine though I actually prefer the deluxe rooms to the junior suites. The last years I have always had club suites or Park suite but they are not available to book at the moment

How is the exec. lounge?
Closed for refurb. also due to low occupancy with covid (as yet no date for reopening, I have a booking up there for September so wonder where they'll put me
Also sadly no more F&B credit for RA's due to closed lounge

Did you receive a welcome gift?
Fruit, writing pad ,Marlene sticker pad and a beer

How was the minibar?
Nothing special , same as always here

What was good and what was bad?

-Good
As usual I was well looked after by all departments. The food in Marlene's seems to have improved with a more varied menu

-Bad
Things are a bit of a mess due to renovations, Spa remains closed and the only cocktail bar I know that don't have ingredients to make a bloody mary !


Value for $ or Priority Club Points?
Room was €165 for paid nights and about 30k points for those nights. I just got 42k points in my account for the stay 11 of which are elite qualifying , not sure how they got that much


Would you return?
Absolutely, until recently about 30 nights a year since 2005

stimpy

FYI he (Paul Biya) is very often there. But that sounds bizarre that they wouldn't let you in. I was there when both Bill Clinton and Fidel Castro were there and there were demonstrations yet I had no problem accessing the hotel.

nicolas75

I am surprised as Royal Ambassador that you received only that type of upgrade.

ninjalad

The hotel emailed me the day before arrival to warn me of demonstration and to print out my reservation to show the police. On arrival at the designated road to hotel the police turned us away . I called the hotel and was told they didn’t know when it would be over
Yes I had expected a somewhat better upgrade!

nicolas75

What is your IHG Rewards Club status?
Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, as always

Which room did you book and which upgrade did you receive?
Booked cheapest rate and received a Senior suite on the Western wing.

How are the rooms?
Around 60+sqm
Warm contemporary interior design (even if I prefer the design of the Eastern wing)
One room with sofa and desk. iPhone dock. Tassimo coffee machine and kettle.

Bedroom with very comfortable bed.

Nice bathroom with bathtub and separate shower. Agraria amenities. Television screen in the bathroom.

2 flat screen television sets with large selection of international channels

Very quiet
View over the city.

Exercise bike in the dressing room

How is the exec. lounge?
Club lounge was closed for renovation
Breakfast was served at restaurant

What was good and what was bad?

GOOD
- Very attentive and smiling staff
- Elegant décor of the newly renovated lobby
- Bicycles can be rented
- Very good breakfast at restaurant (large choice of quality products, terrace over the garden)

BAD
- Indoor pool and club lounge closed.

Value for $ or IHG Rewards Club Points? Would you return?
Yes, definitely


Senior Suite







Welcome gift

Breakfast


Renovated lobby

HadesNL

Looks swanky, i like the Marlene tribute ! I've never stayed in hotels in Berlin (only B&B) but looks interesting!

nicolas75

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate and was upgraded to a Premium suite.

How are the rooms?
Around 80 sqm
Elegant classic contemporary design
Large living room with dining table, sofa
Room with comfortable bed
Very efficient air conditionning
Bathroom with bathtub

View over Acropolis
Pretty old television sets. Unfortunately not possible to connect the television sets with iPhone
Kettle and Nespresso coffee machine

How is the exec. lounge?
Unfortunately closed.
Breakfast is served at Café Zoé. Good choice. Very friendly staff. Ability to have breakfast on the open terrace over the pool.

What was good and what was bad?
-Good
Excellent gastronomic restaurant Première
Very friendly staff
Outdoor pool.

-Bad
Non operating minibar (but daily USD 50 discount can be used at pool or café), no shuttle, no spa.
Non central location.

Value for $ or IHG Rewards Points? Would you return?
Yes, even if Athens needs a Kimpton hotel in a more central area.


Dining area

Seating area


Desk

Minibar with Nespresso and Kettle




Bedroom




Welcome gift


Night view over Parthenon



Pool

Spa

Bar

Exterior

stimpy

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes as always.

Which room did you book and which upgrade did you receive?
Booked King Classic and received an excellent King Suite

How are the rooms?
One of the things I love about great old hotels is the large variety of suites. I've been here at least 50 times and have never been in this suite. It was in a front corner with views over the Treasury and White House and the Monument. Huge master bathroom and a guest bathroom. Large walk in shower in the master with a smaller shower in the guest bathroom. Dining area and large couch in front of a large desk, both facing a big screen TV. Lots of space.

Nespresso coffee machine is present, but the mini-bar is still not in use. I think they may be abandoning their old mini-bar system and bringing in a new one.

How is the exec. lounge?
None

Breakfast is served at Café du Parc and it is excellent.

What was good and what was bad?
-Good
Everything.
No issues with ordering mini-bar items from room service. You can also use your mini-bar credit for any F&B at the bar or restaurant.

-Bad
Nothing

Value for $ or IHG Rewards Points? Would you return?
Great value and I will of course return. The Willard has become an easy choice over the Wharf IC. Even if the rate is a little higher, they aren't stingy at the Willard like they have become at the Wharf.