has the RA booking experience changed recently?

Old Aug 29, 12, 3:05 pm
  #1  
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Join Date: May 2007
Location: DEN
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has the RA booking experience changed recently?

Haven't booked an IC stay in a few months and before I'd book online, then a few days later it would show Modified and the hotel changed my dates for early/late checkin/checkout and applied the room upgrade. I booked a room almost two weeks ago and I haven't seen it change from Confirmed to Modified. Was i just lucky before or is it normal for the reservation to not change?
apolloms is offline  
Old Aug 29, 12, 3:13 pm
  #2  
 
Join Date: Aug 2006
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Originally Posted by ianturner View Post
Haven't booked an IC stay in a few months and before I'd book online, then a few days later it would show Modified and the hotel changed my dates for early/late checkin/checkout and applied the room upgrade. I booked a room almost two weeks ago and I haven't seen it change from Confirmed to Modified. Was i just lucky before or is it normal for the reservation to not change?
My experience is it depends entirely on the hotel.

Some will upgrade you immediately - others will not upgrade you until 24h of arrival.
dk_commuter is offline  
Old Aug 29, 12, 3:14 pm
  #3  
 
Join Date: Oct 2010
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Based on my observations the modified is less and less lately. And often modified without change lately. The upgrades are as nice but no modification in advance.
view-with-a-room is offline  
Old Aug 29, 12, 4:02 pm
  #4  
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Originally Posted by ianturner View Post
Haven't booked an IC stay in a few months and before I'd book online, then a few days later it would show Modified and the hotel changed my dates for early/late checkin/checkout and applied the room upgrade. I booked a room almost two weeks ago and I haven't seen it change from Confirmed to Modified. Was i just lucky before or is it normal for the reservation to not change?
It is entirely dependent what system the hotel uses inhouse and how well it communicates with Holidex. If it doesn't communicate well, you may not see an upgrade online at all even when it has been processed.
holtju2 is offline  
Old Aug 29, 12, 4:39 pm
  #5  
 
Join Date: Oct 2011
Location: Astraveln
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I booked 3 IC stays on the same day: about 7 weeks prior to the trip

Singapore upgraded me withine 24 hours of booking
Bangkok upgraded me within 48-72 hours(wasnt watching)
Kuala Lumpur....said they were going to wait until 24hours prior to arrival, but then upgraded me about 3weeks after booking.

Only Bangkok goes into Club(since lowest category room reserved), others were upgraded to Ambassador suites..based on the two category upgrade system.
shawntobi is offline  

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