Chase IHG Traveler Card's "Fourth Reward Night Free"
May 14, 2019, 5:43 pm
#76
Join Date: Dec 2010
Location: NYC
Programs: Kettle Class
Posts: 796
You're saying you've been able to use the website to book 4 award nights for the points price of 3 WHILE you had less than four nights' worth of points available in the account? That's the scenario the others on this thread had been having issues with.
May 18, 2019, 10:47 pm
#77
Join Date: Oct 2014
Location: TX, USA
Programs: Bonvoy Plat, Hilton Diamond, IHG SA
Posts: 140
My case:
I could use APP to book 4 award nights while I only have enough points for 3 nights.
However, I couldn't book the same 4-night stay using the IHG website with "You do not have enough points for this reservation" message shown.
I could use APP to book 4 award nights while I only have enough points for 3 nights.
However, I couldn't book the same 4-night stay using the IHG website with "You do not have enough points for this reservation" message shown.
May 19, 2019, 12:41 pm
#79
Join Date: Jul 2013
Posts: 1,784
Anyone have problems booking on points alone? DW and I have both ccs, and Prime membership. Just tried to book Amsterdam in August. Rate is supposed to be 35K a night. When DW signs in, they will only give her 30K plus $50 a night. When I sign in, they will only offer 25K plus @ $80 a night. WT(H) ? 
May 19, 2019, 2:13 pm
#80
Join Date: Jul 2013
Posts: 1,784
Anyone have problems booking on points alone? DW and I have both ccs, and Prime membership. Just tried to book Amsterdam in August. Rate is supposed to be 35K a night. When DW signs in, they will only give her 30K plus $50 a night. When I sign in, they will only offer 25K plus @ $80 a night. WT(H) ?
May 21, 2019, 4:55 pm
#81
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
Thanks for report. It's good to hear of competent agents. And thanks for the phone number.
Jun 13, 2019, 3:09 am
#82
Join Date: Jan 2016
Location: Washington DC Metro
Programs: Hyatt Globalist, Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 166
I'm looking to utilize the 4th night free benefit. If you hold both the old IHG card ($49AF) and the new IHG card ($89AF), can you stack both anniversary nights and pay with points for the 3rd night to get the 4th night free?
Jun 13, 2019, 7:53 am
#83
Join Date: Oct 2014
Location: TX, USA
Programs: Bonvoy Plat, Hilton Diamond, IHG SA
Posts: 140
Please correct me if I am wrong.
Jun 13, 2019, 10:03 am
#84
Join Date: Mar 2009
Programs: Hilton credit card Diamond, Hyatt Globalist
Posts: 2,653
Dagangwood is correct. You need to book a four night award stay using points, and you will be charged three nights worth of points. Chase free nights must be booked separately and individually.
Aug 11, 2019, 7:50 am
#85
Join Date: Jun 2001
Location: CA & Europe
Programs: AA Life-Plat 5MM, HH Diamond, IHG Plat, UA, BA
Posts: 738
experienced this same problem today and came up with a self-service solution
booked my stay for 3 award nights first
went back into the reservation and used Change Stay* to extend to 4 nights
* to get to Change Stay, go back into your original reservation, click View All Reservations, click into the reservation under Stays and Events, click Change Stay
booked my stay for 3 award nights first
went back into the reservation and used Change Stay* to extend to 4 nights
* to get to Change Stay, go back into your original reservation, click View All Reservations, click into the reservation under Stays and Events, click Change Stay
OK found it, need to get into the Detailed reservation. It worked!
Actually, a Great hack - Thank you Colin.
The original reservation is just for 3 reward nights. In the modified reservation confirmation IHG writes "Every fourth Reward Night is free! This exclusive IHG Rewards Club Credit Cardmember benefit has been applied to your stay. Enjoy your point savings!"
Last edited by IntFF; Aug 11, 2019 at 9:51 am
Aug 14, 2019, 1:27 pm
#86
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
I have to say, I really enjoy this benefit. I’ve used it multiple times and it has saved me a ton of points. I definitely prefer it over the previous 10% points rebate.
Aug 19, 2019, 6:05 am
#87
Join Date: Jan 2010
Location: HSV
Programs: Hy Glob,Choice Dia, MR TIT,IHG SPR,HH Dia, Wyn Dia, UA Sil, WN Alis, Hert 5*, National EE
Posts: 1,188
How long does it take for the account to get this benefit. I was approved for the card about 10 days ago.
do I have to wait 30 days or is something wrong?
do I have to wait 30 days or is something wrong?
Aug 21, 2019, 7:26 am
#89
Join Date: Jul 2015
Posts: 2
Aug 21, 2019, 7:42 pm
#90
Join Date: Jul 2012
Posts: 211
Same here. I had IHG no-fee version and just did a PC to Premier. Saw the IHG status changed to Platinum almost instantaneously. But when going to make a 4 night reservation (picked a random lower tier property as a test), the 4th night free message didn't show up. Tried on app and it is the same thing.
For the hotel I wanted to stay, I do not have enough balance for 4 nights, so I booked 3 nights first, then trying to change to 4 nights. This is the message I got: We couldn't process your request at this time. Funny that if I pick other dates but remain 3 nights, it worked. I will wait couple more days...
For the hotel I wanted to stay, I do not have enough balance for 4 nights, so I booked 3 nights first, then trying to change to 4 nights. This is the message I got: We couldn't process your request at this time. Funny that if I pick other dates but remain 3 nights, it worked. I will wait couple more days...