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Old Aug 10, 2015, 3:39 pm
  #1  
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Join Date: Jul 2000
Location: anywhere but here
Programs: LH au VS au BMI au
Posts: 2,375
Mobile App and Spire

all,

I made spire 2 weeks ago, and its been reflected in the ihg website, even claimed the 25k points. but the app on both droid and iphone still only show me as a PLAT ambassador - anyone else have this issue
jongar is offline  
Old Aug 10, 2015, 4:06 pm
  #2  
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Originally Posted by jongar
all,

I made spire 2 weeks ago, and its been reflected in the ihg website, even claimed the 25k points. but the app on both droid and iphone still only show me as a PLAT ambassador - anyone else have this issue
Reported around 10th July when Spire went live in a couple of threads. And yes IHG Corporate is aware so will be fixed at some future App update, but since IT CODING is not a strong point of any hotel chain company , it may take some time

Just refresh your version of the IHG App regularly and keep checking like everyone else has to.
scubaccr is offline  
Old Aug 10, 2015, 11:26 pm
  #3  
 
Join Date: Feb 2011
Posts: 5,797
I have the same issue. All was fine as a regular Spire but as soon as I became Ambassador I dropped to Platinum in the app. I have yet to stay in a property as a Spire Ambassador so i don't know what status they will see.
1010101 is offline  


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