IHG closed my acct. (after 25 Best Rate Claims) and noone will tell me why
Sep 16, 2013, 10:51 am
#91
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,508
The easiest change to make is first night free on 2+ night stays, 50% off one night stays. I'll get flack for saying it, but it would eliminate 90%+ of the abuse. It could also allow many of the other rules (one per 7 nights, 50 mile radius rule, etc.) to be relaxed
Sep 16, 2013, 1:07 pm
#92
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Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
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I agree to you that "it is". However, your counterpart is not aware that there is a world outside the land of the free, where consumer rights are protected it you put your cat into the microwave but where the judicial review of GTC is an exotic and unknown species.....
Sep 16, 2013, 1:21 pm
#93
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IHG is not losing a dime. You need to understand how the system works: the hotel group is a big franchise business and ihg rewards club is nothing but a booking platform like expedia or hrs. Since it is owned by the company granting the franchise it can dictate the rules. And it prohibits its franchises to sell cheaper via third channels tyan they do via ihg.com. If they do so, they are punished. And all of us happy campers work for the organisation like e FBI works for the US government chasing hotels that do not comply.....
Sep 16, 2013, 1:59 pm
#94
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Join Date: Dec 2003
Location: LAX
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IHG is not losing a dime. You need to understand how the system works: the hotel group is a big franchise business and ihg rewards club is nothing but a booking platform like expedia or hrs. Since it is owned by the company granting the franchise it can dictate the rules. And it prohibits its franchises to sell cheaper via third channels tyan they do via ihg.com. If they do so, they are punished. And all of us happy campers work for the organisation like e FBI works for the US government chasing hotels that do not comply.....
The end result - average customers who use the system as indended lose.
Not the first time on this forum...
Sep 17, 2013, 12:57 am
#95
Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Au, QR, TK, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt, Shangri-La
Posts: 4,526
Talk about a non sequitur. What do tax laws have to do with this? Loyalty points are not considered taxable income (at least in the U.S.), so it doesn't make much sense to equate IHG's moral or even legal obligation to honor points to their taxability.
Sep 17, 2013, 5:23 am
#96
Join Date: May 2006
Location: FRA
Programs: MR Gold, IHG Gold AMB
Posts: 262
May we please get your sources on how the system is intended to be used? Because all I have is T&C, and by them the OP has done nothing wrong.
Sep 17, 2013, 6:16 am
#97
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Join Date: Jan 2002
Posts: 44,600
Sep 17, 2013, 6:35 am
#98
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Join Date: Sep 2013
Posts: 117
In one of his posts, he has admitted that he has broken the rule regarding staying at same hotel ( or another within 50 miles ) within a week of previous BRG stay ( see post 36 http://www.flyertalk.com/forum/21431423-post36.html )
Sep 17, 2013, 6:35 am
#99
Join Date: Nov 2009
Posts: 827
In one of his posts, he has admitted that he has broken the rule regarding staying at same hotel ( or another within 50 miles ) within a week of previous BRG stay ( see post 36 http://www.flyertalk.com/forum/21431423-post36.html )
Sep 17, 2013, 6:36 am
#100
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
HTB.
Sep 17, 2013, 6:40 am
#102
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
Furthermore -- he did not "earn" them in the sense of "income" unless someone else (his employer) paid for his credit card and rooms. (This is what it's like in Germany.)
HTB.
Last edited by htb; Sep 17, 2013 at 7:02 am
Sep 17, 2013, 6:43 am
#103
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Original Poster
Join Date: Sep 2013
Posts: 117
I've come to acceptance quite easily, moving on with actually important things in my life. Of course now that they've treated me so poorly, anytime I can help a friend or family member I will definitely give them the BRG info. and help them make a claim. I am now motivated to get as many free nights as possible for people I care about- not everyone here on the forum. And I know a lot of sites. Of all my claims only 3 were rejected- (it was a little vague about how exactly identical the room types need to be). And that my friends is called closure
.
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Sep 17, 2013, 7:10 am
#104
Join Date: Nov 2009
Posts: 827
What?!?! Completely wrong and incorrect. Since when are points/miles income? They are always reported as "rebates", which are still earned fairly and considered an asset if the original transaction/purchase was done to earn such a rebate. Rebates aren't taxed, therefore the issue of taxation has absolutely nothing to do with this conversation and is irrelevant.
Sep 17, 2013, 11:32 am
#105
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In one of his posts, he has admitted that he has broken the rule regarding staying at same hotel ( or another within 50 miles ) within a week of previous BRG stay ( see post 36 http://www.flyertalk.com/forum/21431423-post36.html )