RA downgrade after booking?
Sep 21, 2012, 11:43 am
#1
Original Poster
Join Date: May 2007
Location: DEN
Programs: DL PM, Hyatt Diamond, SPG Plat, Hilton Diamond
Posts: 1,816
RA downgrade after booking?
Just booked a room at the IC Madrid and wonder if it's worth sending an email. I booked a deluxe double room and I just logged in and saw they modified my reservation to a deluxe two twin bed room.....is it worth emailing the hotel about? Would much prefer one bed instead of two for the wife and I just like I booked. I've seen hotels upgrade. Reservation but never downgrade like this.
Sep 22, 2012, 5:10 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,961
Ask for a high floor junior suite facing the avenue (not the courtyard).
Suites with terrace are smaller but better if weather is sunny.
Suites with terrace are smaller but better if weather is sunny.
Sep 22, 2012, 6:40 pm
#3
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,661
Booked four nights in February -- two reward nights and two BOGO nights. The reward nights have been modified twice. The BOGO nights have been modified once. And ironically nothing has changed. Visited the IC Madrid some months ago and was very pleased indeed. The hotel modifies reservations often with no indication of the end result. No downgrade should be expected but the online system does not appear to be an accurate indicator of the upgraded room.
Sep 23, 2012, 6:51 am
#5
Join Date: May 1998
Location: australia
Posts: 5,762
Sep 23, 2012, 8:34 am
#6
Original Poster
Join Date: May 2007
Location: DEN
Programs: DL PM, Hyatt Diamond, SPG Plat, Hilton Diamond
Posts: 1,816