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jjglaze77 Jan 26, 2026 9:45 am

Apologies for dredging up an old thread, but I am having an issue with the same fare rules language contained in the OP.


Originally Posted by maxiet (Post 28682941)
FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED
SURFACE SECTORS PERMITTED ON THE FARE COMPONENT
Thanks

I am trying to go TUL to CPH this summer and there is a low fare shown on ITA Matrix of TUL-LGA / JFK-CPH. However, Delta website and other OTAs will not price this itinerary. TUL-NYC-CPH is shown in the routing rules and the fare rules contain identical language quote above. Ultimately, I assume if the website won't price the trip, it's a no-go, but I'm just curious why that might be. It won't let me do a multi-city trip either, it just errors out.

Thanks for any insights!

JPG3392 Jan 28, 2026 1:26 pm


Originally Posted by jjglaze77 (Post 37560660)
Apologies for dredging up an old thread, but I am having an issue with the same fare rules language contained in the OP.



I am trying to go TUL to CPH this summer and there is a low fare shown on ITA Matrix of TUL-LGA / JFK-CPH. However, Delta website and other OTAs will not price this itinerary. TUL-NYC-CPH is shown in the routing rules and the fare rules contain identical language quote above. Ultimately, I assume if the website won't price the trip, it's a no-go, but I'm just curious why that might be. It won't let me do a multi-city trip either, it just errors out.

Thanks for any insights!

Are you trying to purchase a RT or open-jaw ticket? It's very possible that I am missing something, but I don't understand how the text you cite has any bearing on your situation.

chgoeditor Jan 28, 2026 2:42 pm


Originally Posted by jjglaze77 (Post 37560660)
Apologies for dredging up an old thread, but I am having an issue with the same fare rules language contained in the OP.



I am trying to go TUL to CPH this summer and there is a low fare shown on ITA Matrix of TUL-LGA / JFK-CPH. However, Delta website and other OTAs will not price this itinerary. TUL-NYC-CPH is shown in the routing rules and the fare rules contain identical language quote above. Ultimately, I assume if the website won't price the trip, it's a no-go, but I'm just curious why that might be. It won't let me do a multi-city trip either, it just errors out.

Thanks for any insights!

You're probably better off asking in the Delta forum or maybe Travel Tools. We have some fantastic posters in this forum who are always happy to try to answer questions, but most of the posters are first-time visitors to the site who don't have a ton of travel experience. While someone may be able to help you here, I'm certain you'll find several people in the Delta forum who can help you.

JPG3392 Jan 28, 2026 4:41 pm


Originally Posted by JPG3392 (Post 37565154)
Are you trying to purchase a RT or open-jaw ticket? It's very possible that I am missing something, but I don't understand how the text you cite has any bearing on your situation.

I write again to add a further question which I should have asked when I replied earlier. What airlines operate the flights for which you have seen a low fare on this trip?

jjglaze77 Feb 3, 2026 11:08 am

Thanks to you both for responding - I did not realize this post was not in the Delta Forum! I would start a new thread over there, but the issue was resolved with a quick call to Delta. I now have the flights I'm looking for.

Thanks!


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