Advice Requested: EU Flight Delay Compensation
 

Earlier this year I had a delayed arrival time of roughly 3 hours 40 minutes from my AA trip from Heathrow to O'Hare. I went through an automated flight delay compensation website to help claim a refund as per EU regulations and I finally received a positive response from AA this morning.

Per their e-mail:

Whilst I am happy that this is a great result, I am getting conflicting information about the amount of compensation I am legally entitled to depending on the source I read. For instance:

• When I read MoneySavingsExpert, they state that flights between an EU and non-EU airport delayed between 3-4 hours of expected arrival can claim €300, whilst anything 4+ hours would be entitled to €600 (plus any resultant costs).

Obviously the difference between the two values is rather large so I wanted to check with knowledgeable experts before I accept anything!

There's a long thread in the BA forum about this that will likely answer your question definitively or get an answer from one of the Brits.

http://www.flyertalk.com/forum/briti...61-2004-a.html

I think the €300 is correct for the amount of delay you had. Your decision whether the cash or voucher is better for you.

See post #3 question #2 in the thread above.

Welcome to FT!