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Originally Posted by devendrajain777
(Post 29015623)
Hi,
My name is XXX I had GoAir flight G8-171 from DELHI at 18:20 hrs on 20 Oct 2017 Terminal 1D. PNR : XXXXXX It costed me 3512 INR), I reached at the counter at 5:39 pm due to Delhi traffic otherwise I would be there at least 2 hrs back. Still GoAir denied me to give boarding pass, and I pleaded, requested and tried to convince them that I still have 45 mins, and it's very urgent me to reach Pune, as next day I had International flight( on 21st from Pune). But they didnt listen to me and denied for boarding pass and forced me to take another ticket for next flight and I was stranded, I couldn't go back, I had no option except to get my ticket transferred for next flight (G8 175). For doing so, they again charged 3250 INR as transfer fee. Just because of GoAir official's negligence, adamant and inappropriate behavior I had to pay two times , 3512 + 3250 = 6762, was total cost to me for just one way flight from Delhi to Pune. Your representative even don't bother to listen to me with courtesy and in helping voice or assistance. It' we people because of which you stand in market, if you don't treat us well, you will be gone. I want complete refund of it. Let me keep you very straight, If I don't get the refund, I have all proofs, will file case in consumer court as well if needed if justice is not done. I still have boarding pass and ticket to take this forward. This was my first and last flight with you , and will not be choice of flight in my entire community , foes, folks and entire social network I have , entire office network that I have and wherever I can spread this incident as an eye opener repeatedly in my entire life span. Truth will prevail for sure everywhere. |
Please do follow through on your threats, and post here to let us know how you are getting on
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Golden Rule - For Flying Evening / Night flights of GoAir/SpiceJet
I usually tend to avoid SpiceJet & GoAir both, especially if its a flight, scheduled to depart after 6PM in the evening.
If the Aircraft used is getting into BOM/DEL in the day, please be assured, the flight is going to be delayed. This has become very common and we have to live with it, as they play it very smart. Only positive thing about GoAir is that, you know which aircraft is going to fly the route you have booked on, pretty earlier in the day. Please follow that specific aircraft in Flightradar24. This will give you an idea, tentatively how long is going to be the delay / will it be on time. Do Web-Checkin (If without checkin luggage) and sit at home. When incoming flight lifts off from where it is coming in, you should be in the airport. I know it is tighter, if you are traveling a long distance to airport. But, this is the only way to manage delays at our end. I will brief you why we are fleeced by these airlines. They specifically keep inefficient staff at the gates or staff who are numb to your complaints. It just take any effect on them. Second, We all know GoAir has a fleet of A320/A320Ns. The average flight time from AMD to BOM is 55Mins Max on A320. Now look at the schedule of G8364. Departure time is 2355 and arrival at 0205. This is where they become sneaky. They are already factoring in an hour's delay. They just simple come up with a stat at the end of the month saying ON TIME PERFORMANCE. This is extremely untrustable act in my opinion. DGCA doesnt check this. DGCA is not even bothered to reply. The solution is, fly in Indigo/Jet/AI - Else, Learn to live with this delay. Consider this a bargain for the cheap fare. At this moment, thats the max we can do. |
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