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AI "needs revalidation or exchange" ticket status?
I have flown to CDG on AI 143 - and have a return set for tomorrow on AI 142.
Now when I look up my PNR on the AI website, I see an e ticket number but I also see "(needs revalidation or exchange)" in the status. Something like the old "call them to confirm your reservation or your PNR will get dropped" thing? What is the workaround? |
No, it means the ticket and the reservation are not in synch and you may have problems checking in. I would call AI and ask them to try an automatic revalidation, its just a few keystrokes in their system.
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That'd be because I got an email from them with a change in flight time (departure remains the same but it arrives an hour later in Chennai - possibly a reschedule of the DEL-MAA leg which is on a 320 after a 787 on CDG-DEL). I called their CDG call center and the person there couldn't see anything wrong with the PNR though the AI website displays that status.
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Originally Posted by hserus
(Post 23021392)
That'd be because I got an email from them with a change in flight time (departure remains the same but it arrives an hour later in Chennai - possibly a reschedule of the DEL-MAA leg which is on a 320 after a 787 on CDG-DEL). I called their CDG call center and the person there couldn't see anything wrong with the PNR though the AI website displays that status.
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