Consistent error message booking on Jet Airways website
 

I'm trying to book BKK-CCU roundtrip on jetairways.com. After choosing the fare ("Promotional Fare"), I fill out my info and click "purchase," only to eventually get the error "Sorry, there has been an error in ticketing/processing your flight request. Your card is not charged. However, the amount blocked on your card will be automatically released by your bank. Please try again later."

I've tried two US-issued credit cards so far (Amex Plat and a Capital One Visa). Neither is billed when this happens. I know there are some issues with US-issued credit cards not working on Indian airlines' sites. I tried to book by phone but they won't sell me the "promotional fare."

So far nobody will explain what this error is, or whether it's a problem with the fare or with my payment method.

Are there any US credit cards that are known to work properly on jetairways.com?

And is it significant that the fares are always shown in THB for this route, no matter what country site I'm on?

the jet website is terrible & has countless number of errors that they haven't fixed in a long time....i don't think its your credit card, its just the jet site acting like it normally does....

they always display the price in the local currency of your departure country....

A response from [email protected] claims that this is due to a problem on their end processing the credit card I've given them. So far no suggestions on what US-issued cards might actually work.

Better check your card account. I got similar error and my card was debited thrice, and the booking never got through even once. Have to spend a lot of my energy now dealing with Jet and HDFC guys to get my money back. The thought only sends shivers down my spine :(..

Good advice, I did check with the card issuer and they said they had no record that a charge had even been attempted.

Lucky you.. :).. my Amex card did not have any debits, but HDFC one wasn't so lucky...