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Error when submitting online partner award ticket request

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Error when submitting online partner award ticket request

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Old Apr 10, 2012 | 11:16 am
  #1  
tylorcl
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Join Date: Jun 2007
Location: China
Programs: UA,DL,CZ
Posts: 860
Error when submitting online partner award ticket request
Has anyone experienced the same problem these two days? I tried to submit the oneline partner award ticket request but there is an error message at last. Any worng with the system? Should I just try to send the form to the service center instead?
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Old Apr 10, 2012 | 12:28 pm
  #2  
Keyser
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Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,706
i get this error quite often when using firefox but it seems to work fine using internet explorer....which browser are you using????
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Old Apr 10, 2012 | 7:54 pm
  #3  
tylorcl
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Join Date: Jun 2007
Location: China
Programs: UA,DL,CZ
Posts: 860
I used the Internet Explorer. It is new company laptop. There are pop-up windows during the process and I just allow them. But finally I got the error message. Maybe I need to try on other computer?
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Old Apr 16, 2012 | 10:01 am
  #4  
phillystudent
 
Join Date: Jun 2011
Location: Philadelphia, PA
Programs: AMEX Cent AU, UA Plat, 9W Plat, Amtrak S+, HHonors Slv
Posts: 477
Try it on another, but I'd just fax it in asap just to be safe. God knows how hard it is to get the redemptions as is...
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Old Apr 22, 2012 | 12:32 am
  #5  
tylorcl
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Join Date: Jun 2007
Location: China
Programs: UA,DL,CZ
Posts: 860
Yes. I finally filled in the form and scan the copy and send email to them. It took me 5 days to get a response.
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