Nothing posting for days?

Old Feb 10, 13, 4:52 pm
  #1  
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I've noticed none of my dines posting to iDine from the past week or so (nothing since 2/1). Anyone else having this problem? It's the first time I've experienced such delays. These restaurants normally post in 2-3 days on average for yrs
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Old Feb 10, 13, 7:53 pm
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2 - 3 days? Four if I've been lucky, and a week on occasion, average posting time has been fifth day after the restaurant visit.
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Old Feb 12, 13, 9:08 am
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I'm sorry but I've now
Had 7-8 dines since 2/1 and not a single one has posted. CC's remain current. Nothing has changed. Just not one dine even recorded in the iDine account

Last edited by demkr; Feb 12, 13 at 12:19 pm
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Old Feb 12, 13, 5:42 pm
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Have you checked your account to make sure they still have the current cards registered? I got caught off-guard when I got a new card and didn't realize the number had changed. Lost a few dines that way. If everything is ok, drop a note to the Rewards Network folks.
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Old Feb 12, 13, 10:45 pm
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Originally Posted by demkr View Post
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I'm sorry but I've now
Had 7-8 dines since 2/1 and not a single one has posted. CC's remain current. Nothing has changed. Just not one dine even recorded in the iDine account
After a week, you can call to confirm that the dines should've qualified: the joint was participating on that date, the card you used should've been okay, etc. If the rep can't determine a reason why the dine may have failed, you can then email or fax your receipts to Rewards Network. It's not their system in general as I had dines after Feb 1st that have posted.
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Old Feb 12, 13, 11:11 pm
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Well, because it's been several dines I guess there's a problem going on with my account.

I wonder if it's a problem specifically related to iDine Cash back program -- but I just refuse to believe it's a problem on my end. The credit cards are fine, and all restaurants are behind their normal posting date. When I explained the situation, they said they're looking into the matter and have a response tomorrow. So fingers are crossed.
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