FlyerTalk Forums
Page 105 of 105
« First
5
55
95
99
100
101
102
103
104
105
Show 40 post(s) from this thread on one page

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Hyatt | World of Hyatt (https://www.flyertalk.com/forum/hyatt-world-hyatt-418/)
-   -   Hyatt Grand Central New York REVIEW - MASTER THREAD (https://www.flyertalk.com/forum/hyatt-world-hyatt/556677-hyatt-grand-central-new-york-review-master-thread.html)

jbandy10 Mar 18, 2024 12:09 pm
The key check has become really common in NYC, especially near TS. With the news lately, it's probably just gotten even more tight.

mikeef Apr 18, 2024 1:43 pm
Originally Posted by coleslaw (Post 36073599)
Did the points come from the property or from your concierge / Hyatt corporate?
Sorry, been off FT for a while. The points came directly from the hotel. After a couple of calls, I got a manager, explained the situation and told him I wanted a night's worth of points. Points never posted, so I called back a few days ago. The manager found the original note and couldn't tell me why points hadn't posted. She apologized, proactively offered an additional 5,000 points and they posted the next day.

Overall, probably still wouldn't stay here again, but the service recovery was decent (once it showed up).

Mike


All times are GMT -6. The time now is 2:26 pm.
Page 105 of 105
« First
5
55
95
99
100
101
102
103
104
105
Show 40 post(s) from this thread on one page


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.