Problems Using goldpassport.com web site?
Jun 14, 2005 | 11:17 am
#1
Original Poster
Join Date: Jun 2005
Location: Vancouver, Canada
Programs: Delta Million Miler, Hilton Diamond VIP, Starwood Platinum, Alaska Gold 75K
Posts: 52
Problems Using goldpassport.com web site?
Has anyone else had as much trouble as I have using this web site?
I tried submitting a "missing stay request" and couldn't find any way of actually getting the request to post. The web site kept throwing a bunch of JavaScript errors.
The quality control on this site is just dreadful.
All told, I find the gold passport program to be a lot less appealing than HHonors or SPG, and this is just one more reason why.
I tried submitting a "missing stay request" and couldn't find any way of actually getting the request to post. The web site kept throwing a bunch of JavaScript errors.
The quality control on this site is just dreadful.
All told, I find the gold passport program to be a lot less appealing than HHonors or SPG, and this is just one more reason why.
Jun 14, 2005 | 11:37 am
#2
Join Date: Sep 2002
Location: ATL
Posts: 3,219
Originally Posted by SkyBeaver
Has anyone else had as much trouble as I have using this web site?
I tried submitting a "missing stay request" and couldn't find any way of actually getting the request to post. The web site kept throwing a bunch of JavaScript errors.
The quality control on this site is just dreadful.
All told, I find the gold passport program to be a lot less appealing than HHonors or SPG, and this is just one more reason why.
I tried submitting a "missing stay request" and couldn't find any way of actually getting the request to post. The web site kept throwing a bunch of JavaScript errors.
The quality control on this site is just dreadful.
All told, I find the gold passport program to be a lot less appealing than HHonors or SPG, and this is just one more reason why.
Jun 14, 2005 | 2:49 pm
#4
Join Date: Sep 2002
Location: ATL
Posts: 3,219
I just did it. Maybe you have a virus or spyware or some adblocker that's causing the trouble.
The new site even works for me on the Mac in Safari and Firefox.
I find the new goldpassport.com less frustrating than SPG.com.
The date picker on SPG doesn't work correctly on the Mac and they haven't fixed it since the "new" site launched a long time ago. They don't even bother to code image sizes so that the page doesn't rearrange itself as images load. SPG.com also doesn't fit at 800x600, where the vital information on Goldpassport is designed to fit and the promo stuff goes in the right where it may be off screen for some people. A clever use of space, though I'm no usability expert or anything.
The new site even works for me on the Mac in Safari and Firefox.
I find the new goldpassport.com less frustrating than SPG.com.
The date picker on SPG doesn't work correctly on the Mac and they haven't fixed it since the "new" site launched a long time ago. They don't even bother to code image sizes so that the page doesn't rearrange itself as images load. SPG.com also doesn't fit at 800x600, where the vital information on Goldpassport is designed to fit and the promo stuff goes in the right where it may be off screen for some people. A clever use of space, though I'm no usability expert or anything.
Jun 14, 2005 | 6:00 pm
#6
Join Date: Sep 2002
Location: ATL
Posts: 3,219
Originally Posted by IncyWincy
Could someone please post as to how a hotel can be added to the PREFERRED HOTELS list? I used to be able to do it in the past but it doesnt seem possible now.
I haven't found a link on the Park Hyatt branded sites yet though.