FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Hyatt | World of Hyatt (https://www.flyertalk.com/forum/hyatt-world-hyatt-418/)
-   -   Asking Concierge to help with upgrade (https://www.flyertalk.com/forum/hyatt-world-hyatt/2039768-asking-concierge-help-upgrade.html)

martinplas May 10, 2021 4:52 pm


Originally Posted by united 1k flyer (Post 33241272)
that’s incorrect, the only difference is the milestone awards. The benefits are the exact same.

Having a good concierge makes a huge difference for me. Her assistance is invaluable when she reaches out to the Hotels and resorts with special requests , anniversaries, family reunions etc. Globe lite would not cut it for me.
I do believe that there are other things noted in my Hyatt Folio which track my spend and stays. I have never made Concierge Key but I’m certainly up there on what I pay Hyatt every year and and a solid paid 60 -80 nights a year, spa usage and eating in house

Matt4200 May 11, 2021 12:34 am


Originally Posted by coleslaw (Post 33241503)
What does the "internal rating" involve?

Your history with the individual hotel -

Average Amount Spent

Average Room Type Booked

Average Room Type Allocated

Average Amount Comped for Dining (Glob)

History of Complaints, History of Positive Remarks by Hotel Staff and Management.

Same thing with all Hyatt Branded Hotels which spits out an internal rating.

coleslaw May 11, 2021 3:09 am


Originally Posted by Matt4200 (Post 33242418)
Your history with the individual hotel -

Average Amount Spent

Average Room Type Booked

Average Room Type Allocated

Average Amount Comped for Dining (Glob)

History of Complaints, History of Positive Remarks by Hotel Staff and Management.

Same thing with all Hyatt Branded Hotels which spits out an internal rating.

So you’re saying it’s an individual property’s rating of you rather than a Hyatt rating?

59Impala May 11, 2021 4:54 am


Originally Posted by united 1k flyer (Post 33241272)
that’s incorrect, the only difference is the milestone awards. The benefits are the exact same.

benefits yes, but there is a difference in the sequence of e.g. assigning upgraded rooms on check-in and hence the possibility of getting an upgrade as a Glob obviously.

kpott May 11, 2021 7:05 am


Originally Posted by Matt4200 (Post 33242418)
Your history with the individual hotel -

Average Amount Spent

Average Room Type Booked

Average Room Type Allocated

Average Amount Comped for Dining (Glob)

History of Complaints, History of Positive Remarks by Hotel Staff and Management.

Same thing with all Hyatt Branded Hotels which spits out an internal rating.

Do you have any proof that such a rating exists? it sounds like the AA helix score or Eagle rating. I was not aware that Hyatt has an actual internal rating like this. Has anyone ever tried to request this information using the California Consumer Privacy Act request or GDPR (Europe)?

coleslaw May 11, 2021 7:11 am


Originally Posted by kpott (Post 33242923)
Do you have any proof that such a rating exists? it sounds like the AA helix score or Eagle rating. I was not aware that Hyatt has an actual internal rating like this. Has anyone ever tried to request this information using the California Consumer Privacy Act request or GDPR (Europe)?

Does CCPA/GDPR cover "derived" information like this? I also wasn't aware of Hyatt calculating/maintaining a "score" like this, but as you mention it's more common for airlines (incl. BA who I have more experience with). I have never submitted a GDPR request myself, but I can see how they would MAYBE be able to provide you all of the underlying data that goes into the "score" without actually providing the score itself while still fulfilling the obligations.

Matt4200 May 11, 2021 10:59 am


Originally Posted by coleslaw (Post 33242586)
So you’re saying it’s an individual property’s rating of you rather than a Hyatt rating?

I’m saying there is both, there is the Hyatt wide rating which is all notations and scores tallied up, then there is the individual property’s rating inclusive of all the aforementioned information.

creativeguess1 May 11, 2021 12:42 pm

I ALWAYS ask when checking in, "Does it say I'm P8? Does it? I have to be" I always get a laugh. I cant even remember if P8 was a thing, or if it was legend. I came here to post, last two times I've reached out to my Concierge, she was great and helpful. Maybe I'd get a little whiny if it was something I REALLY wanted, but other than that, whatever she can do. A KUDOS to my Concierge, without giving her name. :-)

59Impala May 11, 2021 2:24 pm

Anybody interested in the internal ratings.... check this thread... it was GP time, but WoH would probably still be using...

https://www.flyertalk.com/forum/hyat...-vip-code.html

MasterPlanner May 12, 2021 12:30 pm


Originally Posted by martinplas (Post 33241662)
I have never made Concierge Key but I’m certainly up there on what I pay Hyatt every year and and a solid paid 60 -80 nights a year, spa usage and eating in house

Um... isn't 'Concierge Key' an American Airlines thing rather than Hyatt? :)


All times are GMT -6. The time now is 6:09 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.