Hyatt Will Not Honor Rsvs in CA properties from out of state travelers
 

I just received an e-mail from Hyatt stating that they will not honor reservations at all Hyatt properties in California from out-of-state residents except those who are considered "essential workers, are traveling to care for a vulnerable person, or who will stay for a minimum of 14 days". This is due to new restrictions imposed by the state due to COVID. I'm not sure how they will enforce any of this\.

so in-state residents are good?

I have a reservation for Saturday night this weekend, and I called the hotel to find out whether they would let me stay (I am a California resident). Hotel told me they would honor my reservation, but they were not accepting new reservations except for folks deemed essential. I guess this will be the norm for the next 3 weeks, at least.

Allowing in-state residents would be against the letter and spirit of the order they are trying to comply with here, which makes no distinction between non-essential travel from in-state vs out-of-state residents IIRC.

which I get but the email from hyatt make it sound like in-star residents are okay.

So far, yes.

Couldn't an alternative headline simply be "Hotel follows law"?

Same email
 

I received the same notification from Hyatt.
My stay in LA was dec 10 to dec 11.
i work in financial services so CA seems to consider us as “essential workers”.

But this is not a business trip anyway.

The last minute cancellation sucks.

airBNB to the rescue!

I always wonder, who isn't an "essential worker" ?

for me.. anyone that puts food on the table....

I really sympathize with the properties trying to deal with the ever-changing governmental policies.

As a practical matter, there's no meaningful way to enforce the "essential worker" or "traveling to care for a vulnerable person" restrictions, at least not consistent with American cultural and political norms.

wonder if Marriott and/or Hilton are following suit. I was at the Hyatt LAX last week. i dodged a bullet.

Also pretty hard to enforce the "resident" part, since there is no mandatory public state of resident registry in the US.

Because the bloggers say it's O.K. to travel! (sarcasm).

What law is that?

Stay-at-Home orders covering much of the state right now.

The order does make a distinction.
https://www.gov.ca.gov/wp-content/up...U-Scenario.pdf

This should also apply to Airbnb.

Oof just came across this thread. Have an overnight planned in SJC otw to HI. Last year we stayed at the HH SJC and it was easy to get there, sleep, and leave first thing in the morning. I had called the property several nights ago and they said it was at each guest's risk. So I guess we will see....

Laws are passed by the legislature, not issued by the governor and/or public health officials.

Santa Clara County and a couple of the other counties in the Bay Area are under modified SAH orders proactively even though the state isn't requiring them to shut down at this point since they haven't met the threshold. San Mateo County chose not to go along with this. Also unique to Santa Clara County is a quarantine requirement if one is coming in from an origin > 150 miles and spending the night in the county with some exceptions.

Oh, thanks for correcting me on that!

The issue is whether properties will enforce these rules in any way. Hyatt has indicated it may in some measure, at least with respect to out of state travelers.

With the original shut down order in March, there was no governmental enforcement of any hotel stay restrictions. There were anecdotal reports of some properties asking you to sign a certification that your travel qualified for an exception. I suspect that's about the most we'll see this time, too, but time will tell.

Grand Hyatt SFO is a top of list fav and go-to for SFO long layovers or day before positioning flights, I know many employees there by first name basis, hate to hear this for their sake :( The Hyatts in Turkey, Costa Rica, Mexico, and various US locations could not have been more thrilled to welcome my wife and I, so that they can feed their families. They (humans who depend on working to survive) have already been devastated by the insanity. I await, one, single, credible study ("science") that confirms hotels doing business causes covid increases. I have personally seen the damage the "lockdowns" cause. History will judge the sheep very harshly for this mess.

I make it a point to tip everyone far higher than I ever have, and I sleep soundly at night knowing my travels support working families.

Is transit an exception for the CA rules? Surely there are a lot of overnight connections to/from international flights and CA doesn't want to lose that business for their airports. In addition, more people are allowing more time at major airports like SFO and LAX for COVID-19 testing, including before travel to Hawaii.

BTW, is AirBnB considered lodging? Logic would say yes, but they might argue that it's more like renting a furnished apartment or even house guesting with someone you know (like couch surfing).

No one has said it's a "law". It's an "order" which the governor has every right to issue during emergency situations, and this is certainly an emergency situation. We have a President who issues executive orders without the approval of Congress and over much more controversial matters.

Making it a binary choice is not gonna be effective or productive. People can travel and manage it as minimal risk activity if they follow common sense precautions.

And if we want to vent at someone, vent at companies that invite us to travel - here is today's email from ihg "just jump in the car and go"
https://cimg8.ibsrv.net/gimg/www.fly...a8ab0c4089.jpg

There are plenty of foreign travellers in California. Are they going to kick them all out or refuse a reservation? That won't go over well.

No.
lol, that's not the way California is currently governed. There is very little if any regard for the real world consequences of these scientifically unsupported decisions.

So what would you do if you were governor ? What information would you trust and rely on ?

Like much of this thread, that's completely OT.

But I would focus on mask compliance and any additional restrictions would be narrowly tailored to address known high risk activities (like indoor drinking and dining). I find the views of Scott Morrow (San Mateo County Health Officer) on this subject particularly compelling. He's declined to go along with the knee-jerk scientifically unsupported decisions by other Bay Area health officers because he doesn't believe the science justifies the economic harm. And that imposing scientifically unsupported, nanny-state restrictions just causes people to tune out and ultimately decreases compliance with restrictions that do matter.

Maybe...if it actually was a law. It's just an executive order put out by Newsom.

Thanks for this. I was looking for a "staycation" type thing to get out of my house. I guess I will just have to hop a plane now. :)

Concur, so stop contributing to the OT.

Back to the subject thread, are all CA properties or just certain properties not accepting out-of-state guests?

ETA: IHG CA properties have a banner re travel to and within CA may be subject to restrictions

All CA hotels. Full email below:

We hope this finds you and your loved ones safe and healthy. Thank you for choosing Hyatt for your upcoming stay.

As the COVID-19 situation continues to evolve around the world, we continue to closely monitor updates from local authorities. At this time and until further notice, in light of the State of California’s recently announced mandatory COVID-19 travel restrictions, all Hyatt hotels in California may not honor out-of-state reservations except as follows:

A stay involving essential workers or those traveling to / from essential work;
Individuals in the area to care for a vulnerable person; or
Reservations that are minimum 14 days (guest must quarantine in their room for minimum 14 days)
To read more about the guidance, please visit covid19.ca.gov. Further, please note that a Limited Stay at Home Order is in effect and can be found here.

If you are not permitted to stay at a Hyatt hotel in California due to the state’s COVID-19 travel restrictions, unfortunately, we will not be able to honor your upcoming reservation. If you cancel your reservation and it required pre-payment, you will receive a full refund within the next 10 business days.

If you have questions regarding your upcoming reservation, please contact your nearest Hyatt Global Contact Center or call 1-800-344-9288.

We know this is disruptive for you, and we apologize for any inconvenience this may cause. We sincerely thank you for your understanding and look forward to hosting you in the near future.

Warm regards,

Hyatt Guest Care

The Bay Area region is not currently under a statewide order, and San Mateo County did not elect to go along with the Counties of San Francisco, Marin, Alameda, and Santa Clara and the City of Berkeley. The Grand Hyatt SFO is not currently under statewide or county restrictions.

I just called Squaw Creek Resort as the Tahoe area will undergo the stay at home order this coming Friday. Apparently reservations are not being changed at this time, and the resort is discussing what to do. :(

Just another data point
 

I’ve got a (robo)call from Tenaya Lodge at Yosemite today saying they are closed until 12/27, so my Christmas reservation will not be honored. CA resident.

I am a California resident currently writing this post from a California Hyatt property. Nobody gave me any problems. From what I can tell, if your credit card runs through, you are essential.

Squaw Valley itself is cancelling ticket reservations so that might put a damper on the trip.

Per the e-mail from Hyatt, the restriction doesn't apply to CA residents such as yourself. But I find it hard to believe that any hotel is going to actually turn away a guest from another state.

That's pretty much my feeling as well. I do not believe hotels are going to question non-resident guests other than ask something like "Please initial / sign here."