Hyatt Prive and Citi Concierge together
Jun 16, 2018, 1:27 pm
#1
Original Poster
Join Date: Jan 2008
Posts: 3,578
Hyatt Prive and Citi Concierge together
Booked a room today on my Citi card with 4th night free and they told me they are now a Hyatt Prive agent, and they offered me a rate 15 dollars cheaper than what I had, plus they stated I still get 4th night free, plus other benefits like a resort credit and such. This is news to me.
Jun 16, 2018, 9:28 pm
#2
Join Date: Jun 2013
Posts: 2,363
Booked a room today on my Citi card with 4th night free and they told me they are now a Hyatt Prive agent, and they offered me a rate 15 dollars cheaper than what I had, plus they stated I still get 4th night free, plus other benefits like a resort credit and such. This is news to me.
Jun 17, 2018, 1:35 pm
#4
Join Date: Nov 2000
Location: Boston, MA
Programs: UA 1K 3MM Lifetime, AA PlatPro,Marriott Titanium Elite Lifetime, Hyatt Globalist
Posts: 741
Exciting news! I emailed Citi Concierge, asked about this, and they replied confirming they are indeed a Hyatt Prive agent.
Last edited by edsh; Jun 17, 2018 at 3:08 pm
Jun 22, 2018, 10:53 am
#6
Join Date: Mar 2014
Posts: 263
Jun 24, 2018, 3:53 pm
#8
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
I have found the rate to be slightly higher with Prive generally
For a Globalist if the in house credit is lower 50 dollars vs 100 which it can vary from property to property it might not be worth it
I'm more interested in the complimentary breakfast and taking it in the restaurant where there may be a poorly performing Regency Club due to poor selection, quality or overcrowding or all of those issues
I really like staying with Hilton International where I get to choose Executive club or restaurant or a combination of both during my stays at their better properties as a top tier member
Its really cutting down some of my business with Hyatt overseas as well as the extremely limited breakfast credit one receives in hotels like Park Hyatt NY and select Andaz properties in NYC
Always odd to me that the most expensive premium properties are also sometimes the least generous
For a Globalist if the in house credit is lower 50 dollars vs 100 which it can vary from property to property it might not be worth it
I'm more interested in the complimentary breakfast and taking it in the restaurant where there may be a poorly performing Regency Club due to poor selection, quality or overcrowding or all of those issues
I really like staying with Hilton International where I get to choose Executive club or restaurant or a combination of both during my stays at their better properties as a top tier member
Its really cutting down some of my business with Hyatt overseas as well as the extremely limited breakfast credit one receives in hotels like Park Hyatt NY and select Andaz properties in NYC
Always odd to me that the most expensive premium properties are also sometimes the least generous
Last edited by 777 global mile hound; Jun 24, 2018 at 4:16 pm
Jun 24, 2018, 4:09 pm
#9
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
You can call & book a Prive Rate but there would no added benefits that the Prestige Card offers
Just the published benefits that the Prive package rate offers
Jul 30, 2018, 6:46 pm
#11
Original Poster
Join Date: Jan 2008
Posts: 3,578
Well it sure better be since I booked a stay under that rate and explicitly asked because THEY offered it to me as opposed to the rate I was going to book. They confirmed several times it would count and my email says that my stay is eligible for the 4th night and my credit will be X.
Jul 30, 2018, 6:55 pm
#12
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,101
Yep - Citi concierge offered me the Prive rate with fourth night free when I tried to make a fourth night free booking, so either that agent is wrong or the policy has changed.
Jul 31, 2018, 5:19 am
#13
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
I was told that it was a policy change.
Jul 31, 2018, 11:41 am
#14
Join Date: Jul 2011
Location: NY
Programs: HHonors Gold, SPG/Marriott gold, Hyatt Globalist, AAdvantage Plat Pro
Posts: 87
Policy change for 4th night free / Hyatt prive.
called prestige concierge twice this morning to book a stay at an andaz. Agent 1 said either I could book fourth night free or Hyatt prive rate, but I couldn’t combine them together. Agent 1 said this was a policy change from Hyatt effective yesterday. I called back and agent 2 confirmed the same thing, saying they received an email that as of yesterday the two could not be booked together. Changes the calculus on certain Hyatt bookings - would love th free breakfast and guaranteed upgrade within 24 hours of booking, space permitting, and the 4th night free. But without it, I’m either going to book cancellable Hyatt member rates or AAA rates. Wish I booked this on Sunday.
Jul 31, 2018, 12:21 pm
#15
Join Date: Sep 2016
Location: San Francisco, CA
Programs: Flying Blue Platinum, JetBlue Mosaic, Hyatt Globalist, Alaska MVP Gold.
Posts: 1,962
This is disappointing. Hyatt now also has their own 4th night free privé rates at some properties, perhaps this is to eliminate a potential conflict between the two.