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-   -   HGP Error shows points value (https://www.flyertalk.com/forum/hyatt-world-hyatt/1739750-hgp-error-shows-points-value.html)

lotrbfme Jan 17, 2016 5:35 pm
HGP Error shows points value
 
Hi all,

I noticed a change in my reservation for a hotel on points I had.

Before the system "update", the reservation showed a night rate of $1.00 per night.

After the "update" it shows $303.03 per night. I called because it was strange and I wanted to make sure they didnt charge me money for my point stay.

After several minutes on hold a supervisor told me that the system was by error giving me the value that the hotel was receiving as compensation for my stay on points.

FYI it was 25,000 points per night.

Have you guys seem that?

mmgm Jan 17, 2016 7:21 pm
I have seen it several times. The rate at each hotel varies- and varies again depending on occupancy.

Kacee Jan 17, 2016 8:06 pm
Originally Posted by lotrbfme (Post 26034466)
FYI it was 25,000 points per night.
Which property?

lotrbfme Jan 17, 2016 9:49 pm
Originally Posted by Kacee (Post 26034909)
Which property?
Park Hyatt Maldives :)

Football Fan Jan 18, 2016 4:03 am
Is that what they get per night or per stay?

GUWonder Jan 18, 2016 9:09 am
Originally Posted by lotrbfme (Post 26034466)
Have you guys seem that?
A placeholder rate for direct bill charge that may vary?


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