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-   -   Andaz Amsterdam Prinsengracht - REVIEW - MASTER THREAD (https://www.flyertalk.com/forum/hyatt-world-hyatt/1402179-andaz-amsterdam-prinsengracht-review-master-thread.html)

HookEm Nov 2, 2012 1:21 pm

Club Room?
 

Originally Posted by farbster (Post 19611018)
I emailed Hyatt yesterday and got a timely response.

This is a category 5 hotel. They said 18k points for free night in a room, 22k points for club room and 27k points for suite (3 night stay minimum).

Thought everyone might like to know.


When I bring up a description of the rooms, there is absolutely nothing about a Club Room. They have regular rooms, garden views, canal views and suites. But nothing about a Club Room. Are you sure they said "club room"?

RTW1 Nov 3, 2012 12:07 pm

A bit of a disappointment already... one that was not completely unexpected but the price now is a little steep.

Until yesterday the website showed "limited free valet parking available" but today it has been changed to "We operate a valet parking service daily 24 hours. This service is priced at €65, - per 24 hours".
I had sent them an e-mail yesterday questioning the free offer, no reply yet but at least they changed the text. Free parking would have been nice, but maybe a bit too good to be true.

FD1971 Nov 4, 2012 1:42 am


Originally Posted by RTW1 (Post 19617329)
A bit of a disappointment already... one that was not completely unexpected but the price now is a little steep.

Until yesterday the website showed "limited free valet parking available" but today it has been changed to "We operate a valet parking service daily 24 hours. This service is priced at €65, - per 24 hours".
I had sent them an e-mail yesterday questioning the free offer, no reply yet but at least they changed the text. Free parking would have been nice, but maybe a bit too good to be true.

Right on spot.

As pointed out before, the biggest competitive advantage was the free parking. It was surprising and definitely unexpected, but a nice perk.

But somehow Hyatt has to pay for the United miles... :o

RTW1 Nov 4, 2012 3:44 am

I was also quite surprised when I saw the free parking offer on the website.... but with the current rates it's not that big of a leap to think that it could be free.
But I now also received a reply by mail that their website was wrong and has now been changed, €65 / $90 is a bit steep even for Amsterdam. I'll just leave the car at the office and take the train/tram, that will probably be quicker as well :-).

Ducatibiker Nov 4, 2012 4:27 am


Originally Posted by FD1971 (Post 19620217)
Right on spot.

As pointed out before, the biggest competitive advantage was the free parking. It was surprising and definitely unexpected, but a nice perk.

But somehow Hyatt has to pay for the United miles... :o

*48 euros for Q-Park in Amsterdam/24 hours - you can even see on their web site which parking has free place.
*Their competition will be Conservatorium Hotel which has its own indoor swimming pool and is very well managed
300 euros for a room, I am sure that will help Hyatt buying all those United miles for US customers who will come back with free Visa Card awards to fill the suites of Andaz Prinzengracht.
*In a market where Andaz is unknown, where Hyatt is hardly known, they should have given a bonus of 50K miles to the people who are checking in this property before the end of 2012. Not on United but on KLM/Air France. Hyatt failed twice in Brussels (Rue Royale and Avenue Louise), once in Antwerpen. Let's see what happens with this new attempt to enter a new market.

RTW1 Nov 4, 2012 4:46 am

The Conservatorium is indeed a very nice hotel, prices are about the same. And although they are quite close I like the location a little better.

There is KL/FB promo running for the Andaz Amsterdam (the only promo I have found), but it's not a very good one. Double FB miles but the rates go up by about €20-30 when using the promo code.

I also wonder what the motivation has been for the hotel to use the Hyatt/Andaz brand. It's not like it's well known and the hotel seems to be an independent one, jointly owned by Aedes Real Estate and Marcel Wanders. I wonder if they are prepared for all those free credit card nights they undoubtedly will need to provide in the future.

RTW1 Nov 5, 2012 12:11 am

Another thing to be aware of (no info about this on the website).... the Gym/Spa is not operational yet and won't be for a few weeks.
Only found out about this after reading a review.

MSPeconomist Nov 5, 2012 5:29 am

What about those Club rooms? Is this an Andaz with a Club lounge? If so, do Diamonds automatically get access?

RTW1 Nov 5, 2012 5:37 am

No club lounge.... but supposedly free drinks (non alcoholic) in the lounge/library in the main lobby for all. And free use of the mini-bar.
We'll see how they do breakfast for Diamonds.

RTW1 Nov 7, 2012 8:38 am

Review
 
I completed my first stay here today, just a quick review because I was rushing to/from work.... an already nice hotel that can only get better.

Location: Good, although not great. In between "Spui" and "Leidseplein".
Room: I booked a standard Andaz King and got upgraded to an Andaz King with a Canal view. Quite nice.
Breakfast: A very nice and extensive breakfast buffet in the restaurant. Ordered from the menu as well. Charges taken of the bill (Diamond benefit) but the tip remained.
Prices: Around €300 for a King/Queen room at this time, not quite a deal. After check-in I saw they had lowered the rates for this week by about €30. So it pays to keep checking, something I forgot to do in time...

Likes:
- The style of the hotel.
- The staff.
- The clean uncluttered room, no need to clear the bed of "junk" before using.
- The big walk-in closet.
- The big shower.
- The number of tv-channels.
- Almost everything from the mini bar is free.
- Extensive choice of newspapers, to be delivered to your room

Dislikes (temporarily or minor):
- The Gym/Spa are not operational yet. Not mentioned anywhere on the website, only in the welcome letter in the room.
- A faint airco noise in the room that started repeatedly. Even when the airco was fully turned off there was a switching and a buzzing noise that kept going for a few minutes at intervals. Not loud enough to be really a bother but still a bit unpleasant when sleeping.
- Guests (or others) who set the alarm at 00:00 and leave it on :td:. Again a reminder to unplug any alarm clocks when entering the room....
- Not a perfect layout for shaving with the mirror next to the wash basin.
- Took 15 minutes to get the internet connection to work on my company laptop and had a very slow VPN connection. Only after getting the sign-in page link from my iPad was I able to get a connection. I don't really like how this is implemented by Swisscom.
- Sound system with the old iPhone dock, that's going to be a regular problem from now on I guess.

Some pictures:

Exterior
http://www.flyertalk.com/forum/membe...99-outside.jpg

Room
http://www.flyertalk.com/forum/membe...782-room-1.jpg

http://www.flyertalk.com/forum/membe...re4788-bed.jpg

http://www.flyertalk.com/forum/membe...e4787-desk.jpg

http://www.flyertalk.com/forum/membe...wash-basin.jpg

Walk-in closet
http://www.flyertalk.com/forum/membe...alk-closet.jpg

Some refreshments
http://www.flyertalk.com/forum/membe...coffee-tea.jpg

http://www.flyertalk.com/forum/membe...95-minibar.jpg

And the funky toilet
http://www.flyertalk.com/forum/membe...796-toilet.jpg

SanDiego1K Nov 7, 2012 9:27 am

Nice pictures and report, RTW1. You gave a good sense of the hotel. The fish above the bed is really quirky and fun.

RTW1 Nov 7, 2012 9:51 am

The public spaces are also quite nice and .... although I didn't really get a chance to use them much. I'll save that for next time over a weekend.

FD1971 Nov 7, 2012 9:59 am

Thanks for the report, RTW.

It is really shocking to read that Swisscom is still around..

I fear Hyatt Int. actually resigned with Swisscom, the original contract should have reached its end by now...

BTW, is the big lamp an original FLOS or just a fake?

MikeFromTokyo Nov 7, 2012 10:04 am


Originally Posted by FD1971 (Post 19641658)
BTW, is the big lamp an original FLOS or just a fake?

Looks like a fake.

RTW1 Nov 7, 2012 10:20 am

It's not a FLOS, and in reality only bears a small resemblance. More like inspired by :-). The furniture to me looked quite nice, but a few more real design icons would have been nice. The desk chair wasn't the most comfertable, the big yellow chair in the back was...


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