Hyatt Centric French Quarter New Orleans REVIEW - MASTER THREAD
Dec 28, 2017, 8:18 pm
Dec 31, 2017, 2:43 pm
Apr 6, 2018, 12:25 pm
Apr 16, 2018, 10:05 am
HYATT CENTRIC FRENCH QUARTER NEW ORLEANS
800 Iberville Street New Orleans, LA US 70112
Review during French Quarter Fest (3 Photos)
HYATT CENTRIC FRENCH QUARTER NEW ORLEANS
Great stay during a very busy weekend. We had a lovely time during FQF
Check In
Arrived at the hotel around 7pm and the valet was super nice. We had driven in from Houston Texas and had been on a bit of a road trip so we had a really full car of gear. They were very helpful and didn't seem bothered by our cart full of belongings. The WOH desk was not staffed but there was only one person ahead of in line. We were quickly helped and they explained all of the benefits of my Globalist status.
Room
I had called that morning and had asked about a complimentary upgrade for my Globalist status. They said they were fully booked because of French Quarter Fest but I had been upgraded to a balcony courtyard room. The room was lovely. There was a small couch with a small dining table. The ceilings were high and the bed was very comfortable. There was a small balcony that is shared by the room next door. I had read lots of reviews about noise and was a bit apprehensive. The courtyard balcony was just about as perfect as is could be. There was practically no noise. When sitting outside you could hear some quiet sounds of the FQ but you couldn't hear anything from outside once you were in the room with the door closed. The curtains were good at keeping the light out and we slept really well.
I am not sure this would be a great room for a work trip as there was no real work chair or desk. The roundtable and couch were fine and there was a set of plugs available near the couch.
The bedside clock has two USB plugs. Initially, I was annoyed that there were not more plugs. After crawling into bed I saw that there were two plugs built into the side of the table facing the bed.
Service
Everyone we had contact with was very friendly. I can't comment on housekeeping as we hung the DND out all weekend on the door. I did see the housekeepers out in the hall and got fresh towels when needed.
The staff in Powdered Sugar were pleasant and seemed happy with their job.
The bellman who brought our luggage up seemed happy with his tip and was very eager to show us all the room features.
Dining
We ate 
daily breakfast in "Powdered Sugar" since it was free with my status. They have a breakfast buffet on the weekends that is open till noon. Weekday breakfast is served till 11am. The breakfast bowl was huge and we could have easily shared. We did the breakfast buffet Saturday and Sunda morning. The buffet was not huge but had all the main items. The bacon was cooked to perfection. One day while doing the buffet we did ask for a bagel and it was added without charge. The following day we ordered a side of eggs over easy without additional charge.
One thing that wasn't apparent is that there is an internal door to Red Fish Grill. Normally walking outside is always a good idea but it stormed on Saturday. I only found the door/corridor when using the restroom at Red Fish Grill.
Location
The location can't be beat! It is at the beginning of Bourbon Street.
Overall
I would recommend this hotel and will definitely be back. The location is great. The room was well maintained and especially large for the location.
Jan 25, 2019, 8:16 pm
- Excellent location (doesn't get any better)...
- Interesting building (converted department store)
- Good breakfast (odd setup but tasty high quality food.... recommend ordering off the menu rather than buffet)
- Good food in general.
- Large comfy rooms (a tad dated)
- GREAT pool during pool months (w/bar)
- Decent but not spectacular staff. Franchise property so NOT Managed by Hyatt and they are NOT Hyatt employees. Regular issues with bill so watch it closely (being charged for things that are included for Globalist).
Suggestions:
- DONT use a suite upgrade here... not worth it as suites are really just oversized rooms. You'll probably get one anyway.
- If you want quiet ask for a courtyard view room on floor 2. Huge high ceilings and blissful silence at night (rare in NOLA).
- GREAT value at 15,000 points per night, especially if you use their parking. Rates routinely above $350+ night, plus $50/parking, plus $50/breakfast....
Jan 25, 2019, 8:24 pm
hotel was booked for NY amd Sugar Bowl. no upgrade except hypo room.
standard room in big, high ceiling on top floor, turndown service (ends a bit early at 7pm).
employees ridiculously nice, including manager Stephanie.
excellent gym.
didnt hear any noise from Bourbon through exterior windows.
highly rec.
Jan 26, 2019, 1:04 am
hotel was booked for NY amd Sugar Bowl. no upgrade except hypo room.
standard room in big, high ceiling on top floor, turndown service (ends a bit early at 7pm).
employees ridiculously nice, including manager Stephanie.
excellent gym.
didnt hear any noise from Bourbon through exterior windows.
highly rec.
good to hear it's different now, and should we be in New Orleans again... maybe an option
Jan 27, 2019, 12:24 pm
- Excellent location (doesn't get any better)...
- Interesting building (converted department store)
- Good breakfast (odd setup but tasty high quality food.... recommend ordering off the menu rather than buffet)
- Good food in general.
- Large comfy rooms (a tad dated)
- GREAT pool during pool months (w/bar)
- Decent but not spectacular staff. Franchise property so NOT Managed by Hyatt and they are NOT Hyatt employees. Regular issues with bill so watch it closely (being charged for things that are included for Globalist).
Suggestions:
- DONT use a suite upgrade here... not worth it as suites are really just oversized rooms. You'll probably get one anyway.
- If you want quiet ask for a courtyard view room on floor 2. Huge high ceilings and blissful silence at night (rare in NOLA).
- GREAT value at 15,000 points per night, especially if you use their parking. Rates routinely above $350+ night, plus $50/parking, plus $50/breakfast....
Mar 27, 2019, 11:13 am
Mar 27, 2019, 12:17 pm
Mar 27, 2019, 6:03 pm
In my opinion, Eliza Jane is leagues better than Hyatt Centric. Hardware and service was better, and sense of peace and calm at Eliza Jane was second to none. Breakfast was solid as well. I also did get a much nicer room, with lots of space. Was very disappointed once I moved for the last night to the Hyatt Centric. Had a terrible breakfast experience.
Mar 27, 2019, 11:14 pm
In my opinion, Eliza Jane is leagues better than Hyatt Centric. Hardware and service was better, and sense of peace and calm at Eliza Jane was second to none. Breakfast was solid as well. I also did get a much nicer room, with lots of space. Was very disappointed once I moved for the last night to the Hyatt Centric. Had a terrible breakfast experience.
They have always been great to me as a guest in all regards
But will agree with others the breakfast is nowhere near up to Hyatt standards
and even runs out of things like bottled water
The food quality ,selection and service is a far cry from The full service Hyatt Regency
The problem is not new and has cost the hotel dearly as I go to other Marriott Starwood properties like the Westin when traveling with others
where they knock breakfast out of the ballpark
Having said that while disappointing still better than some limted service properties
The Redfish Grill n the lobby can be really nice for lunch or dinner and usually has good service
