GP and Priceline
 

As it has been posted in many times before, you should receive your GP points for your Hyatt stay if you charge incidentals to your room. I did that on my last stay (also a Priceline prepaid-stay) and it worked perfect. Now I had a Priceline stay in Florida, charged incidentals to my room, but the stay wasn´t posted to my account. Does anybody know what´s wrong?
Thanx

What were the incidentals?

Parking, restaurant, in room movies, gift shop charges etc are often not qualifying charges. These are often contracted out and do not qualifying as incidentals.

Phone charges, room service, honor bar charges are usually the best bets for qualifying charges.

IK I charged everything to my room! Phone calls, minibar, golf-course, restaurant, business-center. My portfolio says "Your GP account has been credited for this stay."

Did you try requesting points for a missing stay through the Hyatt Gold Passport website? I've done that on priceline stays and have gotten the points for incidentals credited within a couple of business days.

WILDBLUE. No, but I´ll do it right away. I hope it´ll work. Thanx

Or fax your folio to their fax number - I've done that pretty regularly.

Do you also get the stay credit toward elite status if you're on a Priceline stay?

I´m done! Within 24 hours after I submitted my stay credit request, the missing stay has been credited to my GP account. Wonderful service Hyatt. Thanx!

Seems so. I just reached Platinum status on all priceline stays.

Officially the answer is no stay credit for PL, but my experience has been the same as wildblue's.

I think it is official policy that if you charge and pay for incidentals on a Priceline stay, you get stay credit. This advice has always been offered overtly to me by Hyatt representatives. I don't think we're "getting away with" anything here; rather, Hyatt has a generous policy, which does to some degree serve them well as it encourages extra spending on incidentals.

I have tons of business trips with Hyatt that I book through Hyatt. I also have some trips booked at deep discounts, like through Priceline, that would not normally qualify for points at other hotels. The fact that I get stay credit and points encourages me to run up the incidental charges. For example, $8.45 cents for a 2-minute domestic long-distance call that I could have saved and just used my cell phone for basically no marginal cost. I am pretty sure Hyatt makes good money on such things.

Officially the answer is yes. Hyatt treats PL like award stays. Before PL you could always get stay credits as long as you charged incedentals on award stays (of course you still can). Several Hyatt CSRs and Julia have confimed this policy in the past.

I know the GP C&Rs probably say something about Qualifing Rate, but I've never seen this enforced.