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iPad?
Any info when an iPad app will be available?
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Website vs. App
Noticed last week that the App WAS working while the website was down.^ Thumbs up for that!
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Bill, is there any update on showing more than six reservations? Thanks!
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Any idea when an Android app will be available? Last I heard, Android was the most popular platform ...
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Originally Posted by FriendlySkies
(Post 17634347)
Bill, is there any update on showing more than six reservations? Thanks!
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Originally Posted by RDB68
(Post 17634364)
Any idea when an Android app will be available? Last I heard, Android was the most popular platform ...
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Originally Posted by greatwhitenorth
(Post 17489142)
Any info when an iPad app will be available?
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Originally Posted by bbernahl
(Post 17640268)
Bill from E-commerce here. We'll launch the android version early next year, it is in development now.
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APP BUG??
Hey Everyone,
Recently I booked a room, wrong date, (by accident) not a prepay rate, cancellation day of reservation, I corrected the date 5 minutes later. Everything was showing correct on the app. I was checking in today not yesterday. At 11pm central, I get an email from the hotel, my reservation had changed. I wake up, look at the app, and the reservation is gone. I called the hotel to ask what happened, (I was told I was charged for no show) I explained and was told sorry, but you were no show, I can charge you for a room tonight if you would like? I asked to speak to a manager, I was told sorry but he will not change it. You've been charged already. I advised, I would stay somewhere else today. I called Hyatt Diamond line, and was told sorry we can't help you, hotel must change it for you. A bit disappointed as everything showed correct until I got the email yesterday. Diamond line was very nice, but she could not help.. Anyone else try to change a reservation on the app? |
Originally Posted by LASUA1K
(Post 18027289)
Hey Everyone,
Recently I booked a room, wrong date, (by accident) not a prepay rate, cancellation day of reservation, I corrected the date 5 minutes later. Everything was showing correct on the app. I was checking in today not yesterday. At 11pm central, I get an email from the hotel, my reservation had changed. I wake up, look at the app, and the reservation is gone. I called the hotel to ask what happened, (I was told I was charged for no show) I explained and was told sorry, but you were no show, I can charge you for a room tonight if you would like? I asked to speak to a manager, I was told sorry but he will not change it. You've been charged already. I advised, I would stay somewhere else today. I called Hyatt Diamond line, and was told sorry we can't help you, hotel must change it for you. A bit disappointed as everything showed correct until I got the email yesterday. Diamond line was very nice, but she could not help.. Anyone else try to change a reservation on the app? |
Hoping for the android app soon!
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Originally Posted by LASUA1K
(Post 18027289)
Anyone else try to change a reservation on the app?
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What I'm really missing are account details. Checking points in detail would be great.
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Also my opinion, the website is all right on the iPad.
Spend your time improving the iPhone app!
Originally Posted by bbernahl
(Post 17640305)
Originally Posted by greatwhitenorth
(Post 17489142)
Any info when an iPad app will be available?
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Android app? No?
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