Originally Posted by ang2383 (Post 26499652)

My diamond amenity points didn't post from a stay a few days ago (all other points posted). Do I contact the hotel directly or do I call HGP directly? Is there any additional compensation such as extra points for the points amenity not posting? Thanks.

Originally Posted by kevino (Post 26499693)

Call Hyatt Gold Passport and ask for the 50% extra points since it did not post automatically. :)

Originally Posted by souravsarkar59 (Post 26507423)

Platinum member, currently staying in Grand Hyatt Mumbai. Offered standard internet with two higher speeds (chargeable) available. Does complimentary premium Internet access apply here?
Also is there any additional compensation such as extra points for the amenity not offered?

Originally Posted by swiftaw (Post 26542884)

So, I have the Chase United Club Card, which grants me Hyatt Platinum status. Having not stayed at a Hyatt recently, I am trying to decide what the best option is to earn the most United Miles.

It seems like the default is earn Hyatt points (5 points per $ + 15% platinum bonus) which can then be converted to UA miles at a rate of 1 mile per 2.5 points.

The alternative is to specify at check in that I want to earn United miles, in which case I would earn 500 miles per stay.

Thus, if my math is correct, if the cost of the stay is greater than 217.40 then it is best to take the points and convert to miles (217.40 * 5 * 1.15 / 2.5 = 500), else it is best to take the 500 miles. Does this sound correct?

Originally Posted by emiabe (Post 26214572)

If I dine as a non-guest at participating locations, how soon does it post? Would the receipt show your HGP #?

If I buy Hyatt points on their web site, how soon does it post?

Thanks.

Originally Posted by peteropny (Post 13714235)

What are “eligible” charges?

Eligible charges are room rates (if booked with Hyatt) and incidentals (should include room upgrade charges) that are not paid to third party providers (food & beverage are normally eligible while parking rarely is).

What is a definition of a stay?

A stay is defined as any number of consecutive nights at one property whether the nights are booked under one reservation or multiple reservations. In maximizing stay credits (for qualification/requalification of status or for promotions that are dependent on stays such as FFN) you can utilize the same property but not on consecutive nights (eg for 3 nights you can alternate properties A B A to obtain 3 stay credits). Award stays (either regular points or promotional free nights) do not earn stay credits.

You cannot earn more than 1 stay credit per night no matter how many rooms you pay for (you will earn the points for multiple rooms if you are paying for them) or how many properties you are paying for that night (however, if you are able to convince a CSR why there was a good reason why you were in 2 properties for the same night (eg you were already checked into a property on the East Coast but had to travel to the West Coast and checked into another property there), you may get 2 stay credits that night).

Originally Posted by eponymous_coward (Post 26657037)

OK, so, for reasons I won't go into, I may have a booking at MGM Signature and Mandalay Bay the same weekend for overlapping times (Sat-Sun-Mon for MGM, Sun-Mon for MB). I will be checking into both rooms. I plan on spending time in both rooms (and billing room charges to both rooms).

I don't care if I get stay/night credit for both rooms, but I do want the Hyatt GP Points I would be getting for the MLife room folio for both stays. Is this feasible? Worst case I can always change one of the rooms over to credit to WN instead, but I'd much rather get the substantial Hyatt points than $10 in WN WGA flight credit... I just don't want to get a goose egg.

Originally Posted by a193991 (Post 26414283)

Does anyone have experience, how long it takes for the 500 AVIS points to be credited on GP?

I presume my question is not covered here in this thread, as the entries I saw were related to the former 300 points which were credited when checking in to a Hyatt. These are related to the points I get when using the Hyatt AWD.

Thanks.

Originally Posted by 59Impala (Post 26746642)

Does anyone have experience how long it takes for AVIS points?

Originally Posted by mad_atta (Post 26741095)

I have a not-very-useful balance of Hyatt miles that I've requested to convert to QF miles, as they will just get me over the required balance for an award (and QF's prices for buying miles are extortionate).

Does anyone have any experience of how long these typically take to post? The Hyatt site says to allow 6-8 weeks but I wonder whether that has any resemblance to the typical real world experience or if they are just covering themselves due to some airlines occasionally being very slow? (In my experience, QF points are often very quick to post in almost all situations, but this is a new one for me.)