I haven't stayed in a HP in the last year. I had some expiring free night certificates and I was in the Buena Vista Area for a conference. I'm very familiar with the HP product and assumed that a "new build" hotel would be up to brand standards. The property did not dissapoint.

Check In

Check-in was smooth as it was the first day the property was was open for business. A very capable manager was walking his front office staff through the process. The mgr likes to use a big Sharpie to write the room number on the key sleeve. The staff got to train on the use of my HNEL certs to boot. 

Room

Room was standard HP fare. The couches were a bit more plasticy than I remembered. I was reminded at check-in that my bed had never been slept in. Can't buy that for a dollar. It was clean and brand new.

Service

All the staff at the property seem to be super friendly and aimed to please. It's a sign of good leadership. As we all know staff attitude will make or break any property.

Dining

My dining experience was limited to breakfast & beers from the full lobby bar. Breakfast was solid with both hot & cold options. As the occupancy increases, I'm sure the freshness will imporve slightly. Not saying it's bad but when the egg muffins, pancakes, and french toast are not getting snapped up, they tend to sit & dry out a little. Nutella was on offer!

Location

Location is great. Surrounded by shopping and dining options, it was a $6 Uber to my convention hotel near Disney Springs. 

Overall

I would reccomend this property to non-elite travellers who are happy with a good clean hotel experience...at least until it gets beat up. As a Lifetime SPG Plat, I can all but guarantee that the Sheraton Buena Vista across the street would be a lesser experience. From the outside, it looks old and tired.  

Pool Area

The pool & Jacuzzi are off the lobby behind the hotel with a green backdrop. The deck is cobblestone and the pool and fountain are sparkling. Lots of "patio furniture" and outdoor tables with umbrellas.