Going from Plat to Diamond
#1
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Going from Plat to Diamond
On Friday, I will hit 25 stays, making me a Diamond^
How long should it take for my account to update? Will I need to have any reservations updated to include the new status?
How long should it take for my account to update? Will I need to have any reservations updated to include the new status?
#3
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Yes, you should call CS and have them update all of your existing reservations to reflect your Diamond status. This is useful because many hotels allocate rooms and upgrades to Diamonds before they arrive at the hotel.
#4
Join Date: Sep 2007
Location: HKG/YVR/NYC
Programs: AC 75K, A3*G, AS MVPG, AA LT Gold 1MM, JL/JGC (OWS) , Marriott Titanium, Hertz 5*, Avis PC
Posts: 3,697
I say about 2-4 days for the stay to actually credit and about 24 hrs for the status update on Gold Passport. That is if GP doesn't have another website snafu
#6
FlyerTalk Evangelist
Join Date: Aug 2008
Location: LAX
Programs: AA-PLT Pro 1.9 MM, Hyatt-Explorer, Marriott-Gold, Super 8--Formica
Posts: 17,392
I agree with the others to have your future reservations updated to your status. Enjoy Diamond!
#7
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Is your stay Thursday (checking out Friday) or Friday night? If Friday (New Years Eve), your stay will post in 2011. I believe folks have been able to get NYE to post in the way most advantageous to them in the past.
I agree with the others to have your future reservations updated to your status. Enjoy Diamond!
I agree with the others to have your future reservations updated to your status. Enjoy Diamond!
#8
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
Congratulations, FriendlySkies! This is worthy of congratulations, as the step up is huge. (You knew that.) The next thing to do is to PM Gold Passport Concierge to set up an arrangement with your Personal Line Representative. Karen Smith, the former GPC, offered to do this for Diamonds who participate here (not an official requirement) and most likely told the team that has succeeded her. ^
#10
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Thanks for the info! I just checked in (although I'm not staying) for my 25th stay, so I'll keep an eye out for the changes to my account..
#11
Join Date: Dec 2009
Location: Los Angeles
Programs: Hyatt, Hilton, Marriott // WN, AA, BA, UA, AS // Avis
Posts: 1,314
Hyatt has recently gotten a LOT faster about posting points for stays. Used to take 3+ weeks, now its almost always less than 5 days, sometimes even within 72 hours.
#12
Join Date: Sep 2007
Location: HKG/YVR/NYC
Programs: AC 75K, A3*G, AS MVPG, AA LT Gold 1MM, JL/JGC (OWS) , Marriott Titanium, Hertz 5*, Avis PC
Posts: 3,697
Congratulations, FriendlySkies! This is worthy of congratulations, as the step up is huge. (You knew that.) The next thing to do is to PM Gold Passport Concierge to set up an arrangement with your Personal Line Representative. Karen Smith, the former GPC, offered to do this for Diamonds who participate here (not an official requirement) and most likely told the team that has succeeded her. ^
#13
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
So the 25th stay posted, but my account still lists me as a Platinum. How long should it take the account to show me as Diamond? I've got a stay on Friday, and am hoping that I will get the Diamond bennies by then..
#14
FlyerTalk Evangelist
Join Date: Aug 2008
Location: LAX
Programs: AA-PLT Pro 1.9 MM, Hyatt-Explorer, Marriott-Gold, Super 8--Formica
Posts: 17,392
Congrats on the status and enjoy it!
#15
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
With my account not switching over the Diamond, I just called the Plat line to check on the status of the account update. The agent I spoke to mentioned that the Hyatt systems were being updated for renewals, and my account would not be shown as Diamond until March. Apparently, I'll have to call in for every reservation I need to book, so they can manually update my status to Diamond..
Any ways to push it through? Should I contact GP Concierge? I've got a lot of stays to book, and it will be a hassle to update every reservation over the phone.
Any ways to push it through? Should I contact GP Concierge? I've got a lot of stays to book, and it will be a hassle to update every reservation over the phone.