Consolidated "Nor1 Hotels/Upgrades" Thread
Jun 23, 2009, 9:25 pm
#76
Join Date: May 2005
Location: WAS (DCA, IAD, BWI)
Programs: UA 1K, CO Platinum, HH Diamond, Marriott Gold, Hertz 5 *
Posts: 1,314
My NOR-1 offer that I ignored for the Hilton Houston Post Oak last week:
Got the 1 King Bed Executive Floor, 440 sq. ft. @ OLCI and chose it.
- $9 Corner King, 480 sq. ft.
- $15 1 King Bed Executive Floor, 440 sq. ft.
- $15 1 King Bed Junior Suite , 780 sq. ft.
- $19 1 King Executive Floor Junior Suite, 780 sq. ft.
Got the 1 King Bed Executive Floor, 440 sq. ft. @ OLCI and chose it.
Jul 3, 2009, 9:46 am
#77
Join Date: Mar 2003
Location: Ohio
Programs: PC Plat, HH Diamond, *wood Gold, United Silver, DL Plat, IC Gold, Hertz. #1, AMX Plat
Posts: 167
Nor1
I'm confused. Iam checking a reservation for tomorrow in Portland, OR. I booked a standard room. I was put in the executive tower as I should have or could have been. Now up comes this Nor1 offer but it reads for $5.00 Ican request an upgrade but mentions my My Way preferences.
Corner King Executive Tower, 356 sq. ft.
Highly coveted corner rooms are located in the corners of the Executive Tower
Entail a larger floor plan than the other Tower rooms for extra comfort
Views of downtown Portland
Based on your My Way selection Hilton HHonors Diamond and Gold members will be offered a complimentary upgrade to this level (with the exception of suites, villas and specialty accommodations) if available at check-in.
Do I select the upgrade or if available, will it be given to me per My Way at no extra charge?
Corner King Executive Tower, 356 sq. ft.
Highly coveted corner rooms are located in the corners of the Executive Tower
Entail a larger floor plan than the other Tower rooms for extra comfort
Views of downtown Portland
Based on your My Way selection Hilton HHonors Diamond and Gold members will be offered a complimentary upgrade to this level (with the exception of suites, villas and specialty accommodations) if available at check-in.
Do I select the upgrade or if available, will it be given to me per My Way at no extra charge?
Jul 3, 2009, 9:50 am
#78
FlyerTalk Evangelist
Join Date: Sep 2001
Location: Worcester, MA, BOS, PVD, BDL, MHT, ??ORH??
Programs: Delta Platinum, HHonors Diamond, PC Platinum
Posts: 11,928
Leave it alone. You are are still eligilbe for the upgrade without selecting the Nor1 option. http://www.flyertalk.com/forum/hilto...highlight=nor1
Jul 3, 2009, 3:16 pm
#80
Join Date: Nov 2007
Programs: UA 1K
Posts: 69
Leave it alone. You are are still eligilbe for the upgrade without selecting the Nor1 option. http://www.flyertalk.com/forum/hilto...highlight=nor1
I was told by 2 different managers that I was declined an upgrade because of the My Way Benefits I selected ie 1000 bonus points. This excluded me from the upgrade via the Nor1 option as well as any complimentary upgrades to the Exec Floor (even when it was available).
On top of that, I was even declined complimentary breakfast coupons.
Jul 3, 2009, 9:16 pm
#81
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,994
Not really, you were ineligible for both the upgrade (should one have been available) and breakfast since you had selected 1000 HHonors points.
If you had selected the upgrade option, continental breakfast would have been guaranteed.
That is all relevant to HHonors MYWay, not nor1.
If you had selected the upgrade option, continental breakfast would have been guaranteed.
That is all relevant to HHonors MYWay, not nor1.
Jul 4, 2009, 7:12 am
#83
Join Date: Nov 2006
Programs: UA nothing (former multi-year CO Platinum), AA 1M Gold, HH Diamond, National Executive
Posts: 449
I find it hard to believe that nobody can determine whose ID deleted the thread in question. If you are so sure that the moderators did not do it, then the obvious next question is who besides the moderators have access for deletions?
Jul 4, 2009, 8:00 am
#84
FlyerTalk Evangelist
Join Date: Apr 1999
Location: Bryn Mawr PA & Wailea HI
Posts: 15,726
MisterNice
Jul 4, 2009, 10:09 am
#85
FlyerTalk Evangelist
Join Date: Sep 2001
Location: Worcester, MA, BOS, PVD, BDL, MHT, ??ORH??
Programs: Delta Platinum, HHonors Diamond, PC Platinum
Posts: 11,928
Apparently it did affect me ... check this out: http://www.flyertalk.com/forum/hilto...l#post12007408
I was told by 2 different managers that I was declined an upgrade because of the My Way Benefits I selected ie 1000 bonus points. This excluded me from the upgrade via the Nor1 option as well as any complimentary upgrades to the Exec Floor (even when it was available).
On top of that, I was even declined complimentary breakfast coupons.
I was told by 2 different managers that I was declined an upgrade because of the My Way Benefits I selected ie 1000 bonus points. This excluded me from the upgrade via the Nor1 option as well as any complimentary upgrades to the Exec Floor (even when it was available).
On top of that, I was even declined complimentary breakfast coupons.
(1) Receive a space-available room upgrade, including breakfast.*
You will be upgraded to an Executive Floor room (where/when available) at time of check-in. If an Executive Floor room is unavailable, you will be upgraded to the next best available room from the room type booked. Upgrades exclude suites, villas and specialty accommodations. At hotels with Executive Floor lounges, if an Executive Floor room upgrade is available, you will also receive access to the lounge. In addition, you will receive complimentary Continental breakfast for you and up to one additional registered hotel guest each day of your stay.
(2) Enjoy complimentary high-speed internet access, each day of your stay.
At hotels that already offer a choice of a standard or higher-speed connection, you will receive access to the higher-speed connection at no cost. If a hotel does not offer high-speed internet connectivity, simply choose another option.
(3) Earn 1,000 Hilton HHonors® bonus points per stay.
You will be upgraded to an Executive Floor room (where/when available) at time of check-in. If an Executive Floor room is unavailable, you will be upgraded to the next best available room from the room type booked. Upgrades exclude suites, villas and specialty accommodations. At hotels with Executive Floor lounges, if an Executive Floor room upgrade is available, you will also receive access to the lounge. In addition, you will receive complimentary Continental breakfast for you and up to one additional registered hotel guest each day of your stay.
(2) Enjoy complimentary high-speed internet access, each day of your stay.
At hotels that already offer a choice of a standard or higher-speed connection, you will receive access to the higher-speed connection at no cost. If a hotel does not offer high-speed internet connectivity, simply choose another option.
(3) Earn 1,000 Hilton HHonors® bonus points per stay.
You chose option (3), thus do not get an upgrade or breakfast.
As for Nor1, even non elites get Nor1 offers and this is the first post I have seen that says that choosing the 1,000 point MyWay selection precludes Nor1 paid upgrades. Would love to hear what others have experienced.
Jul 4, 2009, 12:43 pm
#86
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
FlyerTalk moderators only have the capability to do what are known as “soft-deletes” of content, which can be seen by the forum moderators and are not only always accessible, but also can be resurrected at any time. Generally, this is content that has not really been deleted, but rather is simply invisible to all but the forum moderators, FlyerTalk administrators and Randy Petersen.
I hope this answers your question and quells your disbelief. As I have said:
Jul 10, 2009, 10:59 pm
#87
Suspended
Join Date: May 2009
Programs: CO Plat, US CP, HH Diamond, MR Gold,BW Diamond
Posts: 468
I'm confused. Iam checking a reservation for tomorrow in Portland, OR. I booked a standard room. I was put in the executive tower as I should have or could have been. Now up comes this Nor1 offer but it reads for $5.00 Ican request an upgrade but mentions my My Way preferences.
Corner King Executive Tower, 356 sq. ft.
Highly coveted corner rooms are located in the corners of the Executive Tower
Entail a larger floor plan than the other Tower rooms for extra comfort
Views of downtown Portland
Based on your My Way selection Hilton HHonors Diamond and Gold members will be offered a complimentary upgrade to this level (with the exception of suites, villas and specialty accommodations) if available at check-in.
Do I select the upgrade or if available, will it be given to me per My Way at no extra charge?
Corner King Executive Tower, 356 sq. ft.
Highly coveted corner rooms are located in the corners of the Executive Tower
Entail a larger floor plan than the other Tower rooms for extra comfort
Views of downtown Portland
Based on your My Way selection Hilton HHonors Diamond and Gold members will be offered a complimentary upgrade to this level (with the exception of suites, villas and specialty accommodations) if available at check-in.
Do I select the upgrade or if available, will it be given to me per My Way at no extra charge?
You were already upgraded as a result of your myway preferences. The Nor1 system I've found doesn't recognize when you've been upgraded in advance so it will still show the statement about a complimentary upgrade even though you've been already upgraded.
Jul 11, 2009, 10:36 am
#88
Join Date: Mar 2003
Location: Ohio
Programs: PC Plat, HH Diamond, *wood Gold, United Silver, DL Plat, IC Gold, Hertz. #1, AMX Plat
Posts: 167
I opted for the $5 upgrade. Didn't get it. Had the same room we reserved. The hotel itself was a piece of work. We got breakfast coupons as they didn't have an executive lounge. Their value was $15 each (cost of continental breakfast) but they could be used for anything of a similar value on the menu so we had a nicw breakfast each morning.
The Nor1 is worthless in my opinion. more on the hotel in Portland later.
The Nor1 is worthless in my opinion. more on the hotel in Portland later.
Aug 4, 2009, 9:44 pm
#89
Join Date: Sep 2006
Location: MCO
Programs: UA Silver, DL Silver (MM), HH LT Diamond, MR LT Platinum
Posts: 564
Hilton San Diego Bayfront and Hilton Fort Lauderdale beach resort
FLL property on 3-night award stay next week:
Std. room = 2 QN BEDS STUDIO OCEANVIEW
Offered:
1 king 1 BDR suite oceanview, 652 ft2: USD 50 (supposed to be upgraded to this as Diamond)
2 Kings 2 BDR suite oceanview, 1,675 ft2: USD 190
2 kings, 2 BDR suite, oceanfront, 1,1913 ft2: USD 350
Std. room = 2 QN BEDS STUDIO OCEANVIEW
Offered:
1 king 1 BDR suite oceanview, 652 ft2: USD 50 (supposed to be upgraded to this as Diamond)
2 Kings 2 BDR suite oceanview, 1,675 ft2: USD 190
2 kings, 2 BDR suite, oceanfront, 1,1913 ft2: USD 350
Aug 5, 2009, 9:03 pm
#90
Join Date: Feb 2007
Location: YHZ. Previously YYC
Posts: 1,924
I booked a stay at the Hilton Walt Disneyworld on the Disney Resort for $76/night and was offered the e-standby upgrade of $25 to an executitve floor. Two weeks later I noticed I could not get the room for $66 so I cancelled my old reservation and booked a new one but was not offered to upgrade anymore.
Anyone know why not?
Anyone know why not?