![]() |
Charge in error?
I was looking at my statement on line, and I noticed what seemed to be a very large charge for my last stay. When I pulled up the folio, the amount was just what I had expected. However, on the HHonors pages, recent hotel activity, it appeared that I had paid about double what I thought. Naturally, I got points for everything.
I called AMEX, and their automated system indicates that I was charged the normal rate for the room. So, it appears that Hilton has given me double points for a double charge (I got about 6400 points for the stay from Hilton), but the actual amount I pay is just what I always do. The net, with booking bonuses, double points, etc. comes in at about 84 points/$ Please make more mistakes like this. :D |
Now let us never mention this again, for fear that Hilton might find out.
|
I got double charged once with a prepaid rate. My HH Amx was charged at booking and again at check-out. The issue was finally resolved after several calls. The extra pts stayed on my HH account! :D
|
Originally Posted by BigLar
I was looking at my statement on line, and I noticed what seemed to be a very large charge for my last stay. When I pulled up the folio, the amount was just what I had expected. However, on the HHonors pages, recent hotel activity, it appeared that I had paid about double what I thought. Naturally, I got points for everything.
I called AMEX, and their automated system indicates that I was charged the normal rate for the room. So, it appears that Hilton has given me double points for a double charge (I got about 6400 points for the stay from Hilton), but the actual amount I pay is just what I always do. The net, with booking bonuses, double points, etc. comes in at about 84 points/$ Please make more mistakes like this. :D |
Originally Posted by flyinbob
However, keeping the points you know you clearly don't deserve means you abdicate the right to complain and demand restitution the next time they shortchange you. :p
I'm willing to overlook one mistake, but two .... |
| All times are GMT -6. The time now is 12:58 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.