Looking for an old Doubletree tread
 

A few years back there was a long tread with links to a website set up to describe a very rude and inconsiderate receptionist at a Doubletree hotel.

Many of you will remember this site and I am wondering if it still "alive" If so, I will appreciate it if anyone can post the name of the website and possible also the link to the Flyertalk tread.

I am now working part time in the hospitality business and will like to shos this to colleagues who are not good at customer service.

Thank you very much.

I am not sure if that thread has survived the transition to the new software earlier this year, but I believe you are talking about this.

I don't believe that any of the links to the powerpoint presentation are still active.
Here is the last thread I know of:
http://www.flyertalk.com/forum/showt...ght=powerpoint

Here were some of the others:
http://www.flyertalk.com/forum/showt...ght=powerpoint
http://www.flyertalk.com/forum/showt...ght=powerpoint

You Have a Very Bad Hotel URL
 

The original, unsanitized, unexpurgated and full-length You Have a Very Bad Hotel is currently viewable (I recommend you download it fast - as HH / 2Tree have "asked" those who put this up to remove it, as do the authors. The hotel in question no longer exists in its former guise.)

Click on the link I provided above, and you'll be able to click on the actual presentation (works only with Internet Explorer).

Go to www.customerzone.org and click on "The Hotel PowerPoint."