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-   Hilton | Hilton Honors (https://www.flyertalk.com/forum/hilton-hilton-honors-417/)
-   -   Just registered, no username or HH number? (https://www.flyertalk.com/forum/hilton-hilton-honors/1887543-just-registered-no-username-hh-number.html)

matd Jan 10, 2018 12:48 pm

Just registered, no username or HH number?
 
I just registered for Hilton Honors using this link: https://www.headforpoints.com/hfp/hi...ints-30-april/

I went through the registration process fine and the confirmation page said "Your Hilton Honors account details will be in your inbox shortly." but all I've received is an e-mail asking me to change my password.

That would be fine, but it's asking for my username or Hilton Honors number. I didn't set up a username when I registered and I haven't been given a Hilton Honors number.

Any ideas?

ozztraveller Jan 10, 2018 1:29 pm

Unfortunately without a username you are unable to use the forgot password option so you will need to call them. May be worth checking email spam box if you have not done so.

matd Jan 10, 2018 2:18 pm

Good call checking the spam folder, but unfortunately nothing there.

Also seems their call center closed 1 minute after I found their number. Guess I'll have to ring them tomorrow...!

matd Jan 11, 2018 9:42 am

Very helpful in the Bucharest call center. Had me sorted in under 2 minutes! :)

ozztraveller Jan 11, 2018 12:46 pm

I have always found the call centres to be very helpful.


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