Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman North {MYS}
Sep 23, 2018, 3:05 pm
#31
Join Date: Feb 2004
Location: Netherlands
Posts: 4,286
Truthfully at least for me, for the asking price of this hotel at < 30-40 USD per night, all the listed issue I can forgive it. I know that there are other worst properties (non- international chain) that asks more for a night stay and you get worst value out of it.
I would gladly stay at this property despite the elevator noise, low quality bathfroom fittings, etc and bring my own ear plugs for the noise, (ok I can't do anything about the quality of the bathroom fitting - as long as I get a good water pressure and temperature).
Cheers!
I would gladly stay at this property despite the elevator noise, low quality bathfroom fittings, etc and bring my own ear plugs for the noise, (ok I can't do anything about the quality of the bathroom fitting - as long as I get a good water pressure and temperature).
Cheers!
Sep 23, 2018, 10:06 pm
#32
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Agreed, I can arrange myself too with the status quo and didn't say it is terrible in any way. Price is very good value in my book and it is new and with South Tower will double in size. Just wanted to give complete picture so people can align expectations.
If light sleeper I would pick floors 13-15 Deluxe Queen KLCC view away from elevator. Online check in worked well and I could pick desired room.
If light sleeper I would pick floors 13-15 Deluxe Queen KLCC view away from elevator. Online check in worked well and I could pick desired room.
Oct 3, 2018, 4:46 am
#34
Join Date: Mar 2007
Location: BNE, OOL
Programs: QFF WP, VA SG, Hhonors Diamond
Posts: 361
Well I'll find out how bad the South version can be, have booked up for end Oct for 3 nights. Have done 3 separate bookings so if the first day is too bad then I can cancel the next nights' without penalty!
Oct 14, 2018, 4:58 am
#35
Join Date: Jun 2014
Programs: Honors Diamond, Bonvoy Gold, Accor Gold, OW Emerald, SIXT Diamond
Posts: 833
just checked out after a night stay. for the price I paid (RM130+), it's the best value I've come across in KL & easily Malaysia.
1. AC was good
2. Comfortable bed
3. Water pressure strong in shower
4. Gym (rare at this price point)
however for a property carrying the HGI brand ...especially for Asia which usually surpasses brand standards , it falls far below the HGIs I've become accustomed to (US/UK), mainly being :
1. Dirty towels. Both bath towels provided in room had strands of hair AND stains (red + brown + black to draw your own conclusions). I requested for 2 extra towels and only 1 of these was "pristine".
2. Breakfast quality. At any price, breakfast here isn't worth it. No toaster and most food is tinned or persevered. Even the nasi lemak was just rice + sambal.
3. Small shower head / leaky shower area, no in room microwave, no choice of welcome amenity
4. Not something to fault hotel for, but other Guests. Blocking lifts, cutting line during check-in/out (from front of line to last/4th to be served), gleeful running through the corridors after a night out etc ...
IMHO this property is much closer to a Hampton Inn in terms of hardware & price point.
With the DTKL and Hilton PJ being 10k on points, as Diamond these properties will remain my go-to's if on a budget. As a datapoint, booked base room and received Queen KLCC view on level 10 (out of 16). OLCI was showing this upgrade a day before but decided to wait till actual check in (no further change).
1. AC was good
2. Comfortable bed
3. Water pressure strong in shower
4. Gym (rare at this price point)
however for a property carrying the HGI brand ...especially for Asia which usually surpasses brand standards , it falls far below the HGIs I've become accustomed to (US/UK), mainly being :
1. Dirty towels. Both bath towels provided in room had strands of hair AND stains (red + brown + black to draw your own conclusions). I requested for 2 extra towels and only 1 of these was "pristine".
2. Breakfast quality. At any price, breakfast here isn't worth it. No toaster and most food is tinned or persevered. Even the nasi lemak was just rice + sambal.
3. Small shower head / leaky shower area, no in room microwave, no choice of welcome amenity
4. Not something to fault hotel for, but other Guests. Blocking lifts, cutting line during check-in/out (from front of line to last/4th to be served), gleeful running through the corridors after a night out etc ...
IMHO this property is much closer to a Hampton Inn in terms of hardware & price point.
With the DTKL and Hilton PJ being 10k on points, as Diamond these properties will remain my go-to's if on a budget. As a datapoint, booked base room and received Queen KLCC view on level 10 (out of 16). OLCI was showing this upgrade a day before but decided to wait till actual check in (no further change).
Oct 26, 2018, 7:03 pm
#36
Join Date: Mar 2013
Location: All around the world
Programs: Hilton, Hyatt, Marriott
Posts: 607
I've just completed a stay at the South property (next door to the North property).
Everything is clean and brand new, as you would expect from a newly opened property. There is a swimming pool on the rooftop along with a bar (excellent views). The room decor is very similar to that of the North property but it looks better due to the larger windows / nicer wallpapers.
As a diamond, I was upgraded to the top floor and was allowed to select both the points and breakfast as my amenity.
Do note that the elevators are very slow so if you don't care about the view, ask for a room on a lower floor instead.
Overall, this property is excellent value at its current price point of 30-40 USD.
Everything is clean and brand new, as you would expect from a newly opened property. There is a swimming pool on the rooftop along with a bar (excellent views). The room decor is very similar to that of the North property but it looks better due to the larger windows / nicer wallpapers.
As a diamond, I was upgraded to the top floor and was allowed to select both the points and breakfast as my amenity.
Do note that the elevators are very slow so if you don't care about the view, ask for a room on a lower floor instead.
Overall, this property is excellent value at its current price point of 30-40 USD.
Oct 30, 2018, 11:29 pm
#37
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
When was your stay at the South hotel? I had a reservation for a 2-night stay at South on 17 Oct but I was taken to North by the taxi driver and the bellboy informed me that South was not open yet (which was confirmed by the North check-in agent). A new reservation was made for me on the spot for a room at North (same rate). At 102 MYR++ /nt this is by far the cheapest HGI rate I have come across.
Oct 30, 2018, 11:42 pm
#38
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
Pls note that you can't take the GoKL bus (Red Line) from KL Sentral to the hotel as there is no stop for the North bound busses on the street where the hotel is located (you can, but then you need to get off at another street and walk to the hotel from there).
The GoKL Blue Line bus will take you to Pavilion/Bukit Bintang but the bus stop is not in front of the hotel (only Red Line stops there). You have to walk 300 meters heading North to the intersection (@ Chow Kit monorail station). There is a bus stop for the GoKL Blue Line on the street East of the intersection/Chow Kit monorail st. (approx 50 meters East of the intersection) and the bus will take you to Bukit Bintang from there (again, it is a free service).
Oct 31, 2018, 1:00 am
#39
Join Date: Mar 2013
Location: All around the world
Programs: Hilton, Hyatt, Marriott
Posts: 607
The free GoKL Red Line bus (stop is right outside the hotel) will take you to KL Sentral. I took it on a Sunday morning (around 8:30) and it took me less than 10 min to get KL Sentral; no traffic at all - I was very impressed. During rush hours and weekdays longer journey times should obviously be expected.
Pls note that you can't take the GoKL bus (Red Line) from KL Sentral to the hotel as there is no stop for the North bound busses on the street where the hotel is located (you can, but then you need to get off at another street and walk to the hotel from there).
The GoKL Blue Line bus will take you to Pavilion/Bukit Bintang but the bus stop is not in front of the hotel (only Red Line stops there). You have to walk 300 meters heading North to the intersection (@ Chow Kit monorail station). There is a bus stop for the GoKL Blue Line on the street East of the intersection/Chow Kit monorail st. (approx 50 meters East of the intersection) and the bus will take you to Bukit Bintang from there (again, it is a free service).
Pls note that you can't take the GoKL bus (Red Line) from KL Sentral to the hotel as there is no stop for the North bound busses on the street where the hotel is located (you can, but then you need to get off at another street and walk to the hotel from there).
The GoKL Blue Line bus will take you to Pavilion/Bukit Bintang but the bus stop is not in front of the hotel (only Red Line stops there). You have to walk 300 meters heading North to the intersection (@ Chow Kit monorail station). There is a bus stop for the GoKL Blue Line on the street East of the intersection/Chow Kit monorail st. (approx 50 meters East of the intersection) and the bus will take you to Bukit Bintang from there (again, it is a free service).
Oct 31, 2018, 1:04 am
#40
Join Date: Mar 2013
Location: All around the world
Programs: Hilton, Hyatt, Marriott
Posts: 607
When was your stay at the South hotel? I had a reservation for a 2-night stay at South on 17 Oct but I was taken to North by the taxi driver and the bellboy informed me that South was not open yet (which was confirmed by the North check-in agent). A new reservation was made for me on the spot for a room at North (same rate). At 102 MYR++ /nt this is by far the cheapest HGI rate I have come across.
Oct 31, 2018, 7:48 am
#41
Join Date: Mar 2007
Location: BNE, OOL
Programs: QFF WP, VA SG, Hhonors Diamond
Posts: 361
Am here at South now. Also received points and breakfast as diamond amenity. A plate of fruit was waiting (1 green apple, 1 red apple and 1 orange). 7-11 across the street. Laundry 10RM for washing, 8RM for dryer. The lifts are very slow and buggy - it will regularly cancel after pressing the up or down button.
Mar 10, 2019, 5:44 am
#42
Join Date: Feb 2013
Location: HK
Programs: BA SIlver, Virgin Silver, Hilton Diamond, Marriott Platinum Elite
Posts: 145
I just stayed here for 5 nights - with a stop off in between to head to Vietnam - the rooms were OK - but it's pretty ropey - lots of very dodgy customers, large tour groups and groups of men bringing some distressed and vulnerable looking prostitutes up to rooms with Security just waving them through.
Did not feel that comfortable staying here - but bagged 5 nights I guess. The area is not the best - a Grab Taxi is around $18 and takes about an hour from KLIA.
Was not offered points and breakfast as Diamond - had to choose.
Did not feel that comfortable staying here - but bagged 5 nights I guess. The area is not the best - a Grab Taxi is around $18 and takes about an hour from KLIA.
Was not offered points and breakfast as Diamond - had to choose.
Mar 10, 2019, 6:28 am
#43
Suspended
Join Date: Jul 2012
Location: Here
Programs: HHonors Diamond, AA EXP
Posts: 1,496
that is some observation.
Mar 14, 2019, 7:09 am
#44
Join Date: May 2008
Programs: Marriott Titanium, Hilton Diamond, Hyatt Globalist, AA Plat, UA Silver, Delta Silver
Posts: 453
Stayed at the south tower a week ago on March 9th. Was not offered both points and breakfast. Had to choose. I went with the points as it was a one night stay. $36.81 USD total for my stay.
Does anyone know if the north and south properties are considered seperate properties for purposes of hopping back and forth to take advantage of the current point bonus per stay?
Does anyone know if the north and south properties are considered seperate properties for purposes of hopping back and forth to take advantage of the current point bonus per stay?
