Under "My Points / All Points Activity" I see a stay showing -150,000 points, and another stay showing -60,000 points.
I don't currently have any upcoming points reservations to see how those would show. |
[QUOTE=sethb;23779955]Under "My Points / All Points Activity" I see a stay showing -150,000 points, and another stay showing -60,000 points.
QUOTE] Does either negative entry correspond to something you know what it is (i.e. where you redeemed something etc)? |
Originally Posted by JohnMacWW
(Post 23779984)
Originally Posted by sethb
(Post 23779955)
Under "My Points / All Points Activity" I see a stay showing -150,000 points, and another stay showing -60,000 points.
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Originally Posted by JohnMacWW
(Post 23779787)
I think you are. I booked some reward nights and used up some points. It does not show on my balance. They way they show points it is not really a points account statement. Just a rolling list of additions. Some posters have reported having a negative amount in the points earned collumn but I am definately missing mine. And the way the page is set up, there is not beginning balance/ ending balance feature by any annual period.
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Originally Posted by mnredfox
(Post 23781886)
Well then, this makes it easier for hackers now. How hard is it to show pts when they have been deducted?
Since there is no reporting period where they summ up your balance (beginning balance, points earned, points used, closing balance) they are certainly making it harder to even notice if points are lost. |
Wow, I haven't had my account hacked, but was wondering about the Captcha now required. I'm surprised it took this long to hack, PIN codes are very insecure and I doubt anyone uses them to login.
BTW also agree that it's wrong for the CSR can see our passwords. One time they asked for it over the phone to verify it's me. What system allows their personal to see passwords? I might re-use that password for my bank or credit card, heck I might have swear words in my password and don't want to say them out loud to a person over the phone. |
Stupid question. People are asking why isn't media covering this.
My question is why isn't it on home page of FT?? |
Originally Posted by Fredd
(Post 23777907)
Mrs. Fredd removed her (Hilton) credit card from her account details and finds it back in her account this morning. :mad:
Judging by the posts to this thread, this could be a wholesale problem. Think of all the Hilton customers who don't monitor their accounts as carefully as FTers. Why hasn't Hilton contacted customers, as SPG did recently after a similar problem? :confused: My pin & PW have been changed but I'd like to remove my card number, too, given how lax Hilton has been with their website security. :( |
Originally Posted by msmont
(Post 23789379)
I might re-use that password for my bank or credit card.
In this era of data breaches, that's exactly what the hackers are hoping for: That they'll figure out one of your more valuable logins based on the login they stole. That's why you should try to never use the same password at sites of different need of security (and best if you never reuse a password exactly the same at all for any site where anything could be stolen from you). Now, if you need a password to read a newspaper online, there's not that much harm that could come from having that password be stolen. But a bank??? |
Originally Posted by AKCuisine
(Post 23792264)
I have tried repeatedly - and unsuccessfully - to remove my credit card from my HH account. Has anyone been able to take this step?
My pin & PW have been changed but I'd like to remove my card number, too, given how lax Hilton has been with their website security. :( |
Need the mobile app. Go to your cc info in the mobile app and delete the card (for iPhone/iPad, you finger "swipe" the card info across the screen and a delete option comes up).
Originally Posted by AKCuisine
(Post 23792264)
I have tried repeatedly - and unsuccessfully - to remove my credit card from my HH account. Has anyone been able to take this step?
My pin & PW have been changed but I'd like to remove my card number, too, given how lax Hilton has been with their website security. :( |
Originally Posted by fozziedoggie
(Post 23792426)
Need the mobile app. Go to your cc info in the mobile app and delete the card (for iPhone/iPad, you finger "swipe" the card info across the screen and a delete option comes up).
Looks like I'll try sdsearch's method and add an expired card, then set that as primary & try deleting my HHonors credit card. We shouldn't have to go through all of these steps to try to safe guard our information. :td: |
Proof of HForums doing the dirtywork
I actually have no connection with the sales/buying or activity of the illegal and abuse and trouble that this causes people. I had my credit card stolen about 4 months back. You can get your stuff back but it is just ridiculous what is going on these days.. When my card was stolen they sent $400 to some flower business in the UK. I never heard what happened besides me getting my money back
http://i.imgur.com/7Y8R4i0.png up at the top it shows the link to that page you need to register to see it. |
whelp here is an example of what is happening to you honor points and where it is sold the link is in the top of the immage.
http://i.imgur.com/7Y8R4i0.png |
Originally Posted by elg26
(Post 23791905)
Stupid question. People are asking why isn't media covering this.
My question is why isn't it on home page of FT?? |
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