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-   Hertz | Gold Plus Rewards (https://www.flyertalk.com/forum/hertz-gold-plus-rewards-423/)
-   -   Hertz Employee CDP (https://www.flyertalk.com/forum/hertz-gold-plus-rewards/457635-hertz-employee-cdp.html)

babyboy754 Dec 23, 2011 6:30 am

Then again that price is waaaaaay to much for employee's because for a rav 4 is only $17.99 a day.

Joshua Dec 26, 2011 8:00 pm

Back to this survey question. There's been no survey on my receipts lately.

I've watched the receipt come out of the printer and there are no shenanigans with the agent grabbing the survey and filling it out themselves. Just one piece comes out, the receipt, and that's it.

Has Hertz ended the surveys?

babyboy754 Dec 27, 2011 7:26 am

Not that I know of.

CrazyOne Dec 27, 2011 8:52 am

You can always just go to hertzsurvey.com and fill one out. You need your rental agreement number.

I usually get an email with a handy direct link after my rental, but last time was my second rental from the same location within one week so I think that's why it didn't send me one.

The system may pick and choose who gets a survey notice based on some algorithm. Same thing happens on retail store receipts, etc.

avidflyer Dec 27, 2011 7:14 pm


Originally Posted by Joshua (Post 17627780)
Not to sound like an idiot, but I never even noticed there is a survey (and my local station manager never mentioned I should be filling it out).

Since I've had great service, I'd like to make sure they get thrown a bone or two on my next rental. Is it worth going back and filling out the surveys on my past, gee, 22 or so rentals I've had in the last 3 months?

NPS stands for "Net Promoter Score". It is not necessarily a single survey it is a way of reading reviews/feedback and converting it to a score. There are Net promoters net detractors and neutral. It is just a way of measuring on line chatter/satisfaction.


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