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-   -   Fail attempt to sign on- technical Hertz issue? (https://www.flyertalk.com/forum/hertz-gold-plus-rewards/1958622-fail-attempt-sign-technical-hertz-issue.html)

zebranz Feb 28, 2019 1:06 pm

Fail attempt to sign on- technical Hertz issue?
 
Getting this error on Hertz.com, no issue on Hertz.co.nz

Quote:
Error code 15


This request was blocked by the security rules2019-02-28 20:03:22 UTC
  • Your IPxx.xxx.xxx.xxx
  • Proxy IP45.60.31.5(ID 10549)
Incident ID: 549001340054779334-110858577734076517
Unquote

Fails on Safari, Chrome, and Firefox

Joonydell Feb 28, 2019 3:48 pm

have you tried a different device? or the app?

cestmoi123 Feb 28, 2019 4:20 pm


Originally Posted by zebranz (Post 30832555)
Getting this error on Hertz.com, no issue on Hertz.co.nz

Quote:
Error code 15


This request was blocked by the security rules2019-02-28 20:03:22 UTC
  • Your IPxx.xxx.xxx.xxx
  • Proxy IP45.60.31.5(ID 10549)
Incident ID: 549001340054779334-110858577734076517
Unquote

Fails on Safari, Chrome, and Firefox

Are you using a VPN? If so, looks like they might be blocking login attempts from them.

zebranz Feb 28, 2019 4:39 pm


Originally Posted by cestmoi123 (Post 30833195)
Are you using a VPN? If so, looks like they might be blocking login attempts from them.

No, same home (PSP) Verizon/Frontier internet service as always unless they have amended their internal servers. Since I can sign into my NZ account- it is not a Hertz worldwide issue. I have been overseas and back this week so do not know when it would/could have started.

zebranz Feb 28, 2019 4:45 pm


Originally Posted by Joonydell (Post 30833101)
have you tried a different device? or the app?

I have a smart phone and same issue on browser and app. (but of course it goes through the same router)
Also tried taking off wifi and using cellular-
App says: Failed Creditionals
Can sign in with Firefox using cellular

Just strange and wondering if others have had this issue.


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