Fail attempt to sign on- technical Hertz issue?

Old Feb 28, 19, 1:06 pm
  #1  
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Join Date: Jan 2010
Location: PSP & ZQN
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Fail attempt to sign on- technical Hertz issue?

Getting this error on Hertz.com, no issue on Hertz.co.nz

Quote:
Error code 15


This request was blocked by the security rules2019-02-28 20:03:22 UTC
  • Your IPxx.xxx.xxx.xxx
  • Proxy IP45.60.31.5(ID 10549)
Incident ID: 549001340054779334-110858577734076517
Unquote

Fails on Safari, Chrome, and Firefox

Last edited by zebranz; Feb 28, 19 at 1:18 pm
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Old Feb 28, 19, 3:48 pm
  #2  
 
Join Date: Sep 2018
Location: Miami,Fl
Programs: Hertz PC, National Executive Elite, Marriott Platinum, Chase Sapphire Reserve, HH Diamond
Posts: 166
have you tried a different device? or the app?
Joonydell is offline  
Old Feb 28, 19, 4:20 pm
  #3  
 
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,669
Originally Posted by zebranz View Post
Getting this error on Hertz.com, no issue on Hertz.co.nz

Quote:
Error code 15


This request was blocked by the security rules2019-02-28 20:03:22 UTC
  • Your IPxx.xxx.xxx.xxx
  • Proxy IP45.60.31.5(ID 10549)
Incident ID: 549001340054779334-110858577734076517
Unquote

Fails on Safari, Chrome, and Firefox
Are you using a VPN? If so, looks like they might be blocking login attempts from them.
cestmoi123 is offline  
Old Feb 28, 19, 4:39 pm
  #4  
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Join Date: Jan 2010
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Originally Posted by cestmoi123 View Post
Are you using a VPN? If so, looks like they might be blocking login attempts from them.
No, same home (PSP) Verizon/Frontier internet service as always unless they have amended their internal servers. Since I can sign into my NZ account- it is not a Hertz worldwide issue. I have been overseas and back this week so do not know when it would/could have started.
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Old Feb 28, 19, 4:45 pm
  #5  
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Join Date: Jan 2010
Location: PSP & ZQN
Programs: UA 1K (2MM),AS MVP Gold 75K, AA Exec Plat, BA Gold, DL Plat Medallion, MH Enrich Platinum
Posts: 1,547
Originally Posted by Joonydell View Post
have you tried a different device? or the app?
I have a smart phone and same issue on browser and app. (but of course it goes through the same router)
Also tried taking off wifi and using cellular-
App says: Failed Creditionals
Can sign in with Firefox using cellular

Just strange and wondering if others have had this issue.
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