Upgrade question for Five Star in Premium vehicle
Aug 19, 2018, 10:53 am
#1
Original Poster
Join Date: Dec 2014
Programs: HHonors Gold, Hertz 5*, SPG Gold, AMEX Plat, buys Spirit tickets at the airport ticket counter ;-)
Posts: 498
Upgrade question for Five Star in Premium vehicle
I am 5 Star with Hertz. If I book a Premium (G) PCAR, will I be granted a one category upgrade?
Are the G class vehicles just mixed in the Ultimate Choice 5 Star lot or will I be given a stall number for the G vehicle?
Are the G class vehicles just mixed in the Ultimate Choice 5 Star lot or will I be given a stall number for the G vehicle?
Aug 19, 2018, 3:14 pm
#3
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Join Date: Dec 2014
Programs: HHonors Gold, Hertz 5*, SPG Gold, AMEX Plat, buys Spirit tickets at the airport ticket counter ;-)
Posts: 498
https://www.hertz.com/rentacar/ememb...nMore=fiveStar
- One-car-class upgrades (subject to availability)
Aug 19, 2018, 3:34 pm
#4
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Join Date: Jan 2002
Posts: 44,597
Because, as it says on the webpage you linked to
If you have a vehicle of full size or above, then there is no upgrade
Originally Posted by Hertz
One-car-class upgrades subject to availability (to a maximum Full Size vehicle)
Aug 20, 2018, 1:43 am
#6
Join Date: Oct 2016
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Aug 20, 2018, 1:59 am
#7
Join Date: Apr 2011
Programs: Accor Classic, BA Silver, Hertz Five Star, Hilton Gold, IHG Silver, Marriott Gold
Posts: 108
Why no upgrade to the next class?
https://www.hertz.com/rentacar/ememb...nMore=fiveStar
https://www.hertz.com/rentacar/ememb...nMore=fiveStar
Aug 20, 2018, 3:22 am
#8
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The webpage is quite explicit that the maximum upgrade is to full size - followed on immediately after the part quoted by the OP
Aug 20, 2018, 9:05 am
#9
Join Date: Jul 2007
Location: San Francisco/Sydney
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Dave Noble stated above that this page states "One-car-class upgrades subject to availability (to a maximum Full Size vehicle)", and dewidaniels stated it says "Maximum upgrade is to a Full-size car with a minimum reserved Compact vehicle", yet when I go to it I see neither of those things, only what the OP said - "One-car-class upgrades (subject to availability)"
Screenshot here - https://i.imgur.com/wlkwYYr.png
Aug 20, 2018, 6:00 pm
#10
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Join Date: Jan 2002
Posts: 44,597
Unfortunately that's not how the Hertz website works... Depending on things like what country you're in, whether you're logged in, and the phase of the moon you'll see different things at exactly the same URL.
Dave Noble stated above that this page states "One-car-class upgrades subject to availability (to a maximum Full Size vehicle)", and dewidaniels stated it says "Maximum upgrade is to a Full-size car with a minimum reserved Compact vehicle", yet when I go to it I see neither of those things, only what the OP said - "One-car-class upgrades (subject to availability)"
Screenshot here - https://i.imgur.com/wlkwYYr.png
Dave Noble stated above that this page states "One-car-class upgrades subject to availability (to a maximum Full Size vehicle)", and dewidaniels stated it says "Maximum upgrade is to a Full-size car with a minimum reserved Compact vehicle", yet when I go to it I see neither of those things, only what the OP said - "One-car-class upgrades (subject to availability)"
Screenshot here - https://i.imgur.com/wlkwYYr.png
Following the hyperlink "Summary of all Gold Benefits" https://www.hertz.com/rentacar/ememb...umGoldbenefits , it then does state
Originally Posted by hertz
VEHICLE UPGRADES**
FIVE STAR
One-car-class upgrade.
(Subject to availability.)
**Five Star: Subject to availability at participating locations in the U.S., Canada and select European locations. Maximum upgrade is to a full sized class vehicle with a minimum reserved compact vehicle.
FIVE STAR
One-car-class upgrade.
(Subject to availability.)
**Five Star: Subject to availability at participating locations in the U.S., Canada and select European locations. Maximum upgrade is to a full sized class vehicle with a minimum reserved compact vehicle.
I believe that it is the case that Full Size is the maximum upgrade class regardless of country