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-   -   Under 25, will I get denied with Prestige rental? (https://www.flyertalk.com/forum/hertz-gold-plus-rewards/1479178-under-25-will-i-get-denied-prestige-rental.html)

alphaod Jun 25, 2013 1:20 am

Under 25, will I get denied with Prestige rental?
 
I booked two one-way Escalades from SFO to JFK for 3 weeks in July.

I am under 25 (24), so I've been shafted more than once before. In the past I tried booking a Prestige and it didn't let me. So booked a standard and would request upgrades at the counter (I don't mind paying). Sometimes they let me, sometimes I get denied. Sometimes they charge the underage fee, sometimes they don't.

The issue is I booked the specific vehicle (it said on the reservation) and since it actually let me book this vehicle which surprised me; this is the vehicle I wanted to book.

What is the likelihood I'll get to the counter only to find they can't give the cars because I'm "underage?" On the website price I'm quoted has the underage fees. Three families are doing this road trip, so I can't settle for say two standard SUVs. Also not everyone wants to drive a zillion hours a day for 3 weeks straight so I want to avoid having more than two vehicles.

I'm also a President's Circle member if that makes any difference.

NDDomer86 Jun 25, 2013 4:46 am

I think this is a YMMV situation, but I rented an E Class from ATL when I was 24 and they had absolutely no problem assigning me one (versus Sixt who absolutely would not rent me a C Class, so I walked right back over to Hertz and rented an E-Class from them again).

sajgidda Jun 25, 2013 5:46 am

Dozens of Prestige rentals all around the country, everything from the Escalade to the E63 before I turned 25, never had a problem anywhere

Auto Enthusiast Jun 25, 2013 7:07 am

There are no underage fees with the Underage Coupon or free Gold Family (hertz.com/goldfamily). However, the expensive classes will be blocked out on the reservation page.

sajgidda Jun 25, 2013 7:21 am


Originally Posted by Auto Enthusiast (Post 20985287)
There are no underage fees with the Underage Coupon or free Gold Family (hertz.com/goldfamily). However, the expensive classes will be blocked out on the reservation page.

Just tried a dummy booking using the GF CDP and none of the classes were blocked out, was free to book anything available

jb008 Jun 25, 2013 8:09 am


Originally Posted by alphaod (Post 20984229)
I booked two one-way Escalades from SFO to JFK for 3 weeks in July.

I am under 25 (24), so I've been shafted more than once before. In the past I tried booking a Prestige and it didn't let me. So booked a standard and would request upgrades at the counter (I don't mind paying). Sometimes they let me, sometimes I get denied. Sometimes they charge the underage fee, sometimes they don't.

The issue is I booked the specific vehicle (it said on the reservation) and since it actually let me book this vehicle which surprised me; this is the vehicle I wanted to book.

What is the likelihood I'll get to the counter only to find they can't give the cars because I'm "underage?" On the website price I'm quoted has the underage fees. Three families are doing this road trip, so I can't settle for say two standard SUVs. Also not everyone wants to drive a zillion hours a day for 3 weeks straight so I want to avoid having more than two vehicles.

I'm also a President's Circle member if that makes any difference.

If you're counting on your credit card insuring you, make sure your credit card insures those types of vehicles. AmEx won't cover SUVs or trucks, and vehicles in excess of certain values (e.g., a mercedes, BMW, escalade may also be excluded by brand or model).

aviator4512 Jun 25, 2013 1:22 pm

I only have one location that I deal with that WILL NOT rent me Prestige ('m 6 months away from 25). It's actually become kind of a joke every time I return a Prestige vehicle on a one-way. Every other location is happy to take my money ;)

alphaod Jun 26, 2013 12:20 am

Thanks for the responses. Looks like it can still be a hit or miss.


Originally Posted by jb008 (Post 20985666)
If you're counting on your credit card insuring you, make sure your credit card insures those types of vehicles. AmEx won't cover SUVs or trucks, and vehicles in excess of certain values (e.g., a mercedes, BMW, escalade may also be excluded by brand or model).

I have the Premium option for $25; I was under the impression this one included SUVs and luxury vehicles.

guessaaa Jun 26, 2013 1:48 am


Originally Posted by jb008 (Post 20985666)
If you're counting on your credit card insuring you, make sure your credit card insures those types of vehicles. AmEx won't cover SUVs or trucks, and vehicles in excess of certain values (e.g., a mercedes, BMW, escalade may also be excluded by brand or model).

Depends which card you have. My Amex covers SUVs and any car up to $85k MSRP.

alphaod Jun 26, 2013 2:27 am

Since I'm renting from SFO, does anyone have experience with them directly related to underage rentals of Prestige vehicles? Also I just checked my quote again and it actually doesn't list an underage fee; instead there is a comment on the bottom that states my rental requires me to meet a certain age requirement.

I find most airports are lax with fees (additional drivers, etc.), so I have high hopes. Worse case scenario, I have to change the rental to my dad's name since he's coming along as long as it can still be charged to me.

seawolf Jun 26, 2013 12:25 pm


Originally Posted by jb008 (Post 20985666)
If you're counting on your credit card insuring you, make sure your credit card insures those types of vehicles. AmEx won't cover SUVs or trucks, and vehicles in excess of certain values (e.g., a mercedes, BMW, escalade may also be excluded by brand or model).

AMEX covers SUVs. Just not full-size ones.

http://www.americanexpress.com/us/co...rance/faq.html

HumbleBee Jun 30, 2013 12:31 pm


Originally Posted by alphaod (Post 20984229)
I booked two one-way Escalades from SFO to JFK for 3 weeks in July.

I am under 25 (24), so I've been shafted more than once before. In the past I tried booking a Prestige and it didn't let me. So booked a standard and would request upgrades at the counter (I don't mind paying). Sometimes they let me, sometimes I get denied. Sometimes they charge the underage fee, sometimes they don't.

The issue is I booked the specific vehicle (it said on the reservation) and since it actually let me book this vehicle which surprised me; this is the vehicle I wanted to book.

What is the likelihood I'll get to the counter only to find they can't give the cars because I'm "underage?" On the website price I'm quoted has the underage fees. Three families are doing this road trip, so I can't settle for say two standard SUVs. Also not everyone wants to drive a zillion hours a day for 3 weeks straight so I want to avoid having more than two vehicles.

I'm also a President's Circle member if that makes any difference.

I got turned down at W 76th this morning. Sigh.

sonic777 Jul 1, 2013 8:40 pm

I've been turned down for Prestige at E 76th in Manhattan before. In fact, they've actually tried to turn me down for Premium (G) rentals, but upon my insistence that this is allowed, they relented. For sure YMMV.

alphaod Jul 1, 2013 9:00 pm


Originally Posted by HumbleBee (Post 21016773)
I got turned down at W 76th this morning. Sigh.

Luckily I live in NY so I don't have to really worry about this.

I only rent when I travel and usually I want only a small SUV or smaller car due to better mileage or easier parking. So I haven't really needed a Prestige rental much.

But it seems the results are always mixed.

SLV Jul 2, 2013 4:24 am

Depends on your agent, I go mostly at night at SFO and have rented Camaro SS and G37 while being only 21. Good luck!


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