Hailstorm impacting DEN ops
 

Frontier's guidelines and list of cancelled flights, for those customers whose travel is affected:

http://www.frontierairlines.com/fron...m_nooverride=1


News coverage:

http://www.9news.com/news/article/20...to-hail-storms

It appears that Wisconsin's Governor, Scott Walker, was one of those who slept on the airport floor.

http://www.jsonline.com/blogs/news/125563618.html

Should have taken one of the state-owned planes!

He apparently was given private sleeping quarters.

As tweeted by Walker:

Hope his traveling party did not have to share the blanket and small pillow. :)

Gov's flight?

http://tracker.flightview.com/custom...89&trDepap=DEN

@FrontierCare reaching out to Gov Walker:

.....

I'm surprised he didn't go to a hotel and stick the taxpayer with the bill.

117 minute wait to rebook my flight for tomorrow. Sucks big time. And i have to fly tomorrow.

Frontier website continues to update list of cancelled flights, now showing cancellations thru July 16.

http://www.frontierairlines.com/fron...m_nooverride=1

It's a good idea to have the cancelled flights listed; however, it's bad that the customers impacted by the cancellations need to call to re-book. With the extremely heavy call volume, some customers are consistently getting busy signals. For anyone wishing to request a refund, in lieu of re-booking, Frontier is requesting that a refund application be completed and sent in, instead of calling in the request.

http://www.frontierairlines.com/fron...pplication.pdf

This is because they don't have a website capable of handling reservation changes. Like many others here, besides the new look, this needs to be a top priority for their software team.

USA Today writes that Frontier had "18 of 59 Airbus jets damaged in hail."


http://travel.usatoday.com/flights/p...elays/177182/1

It really looks like they are going all-out to take care of their passengers (no more comments here, please, about the call center delays and website issues; those are issues that have been more than fully-discussed).

+1, However, I have a suspicion we will be underwhelmed when the website is finally rolled out.

Could someone with a greater understanding, preferably an airline employee, or an expert explain, how when flights have to be cancelled what factors go into play in running flights vs. cancelling routes due to irrops?

Do things like load factor and fare yield impact which flights are cancelled? For example I would think it would make sense to cancel a flight with only a few vs. a full flight?

Maybe there is not a simple, easy answer to this question.

Charlie.

July 17, 2011 Flight Cancellations


Flt# Departure Arrival
219 Boston Denver
725 Washington D.C./Reagan Denver
335 Denver Albuquerque
218 Denver Austin
230 Denver Nashville
724 Denver Washington D.C./Reagan
138 Denver Dallas/Ft. Worth
148 Denver Houston/Hobby
676 Denver Orlando
539 Denver Chicago/Midway
108 Denver Minneapolis/St. Paul
185 Denver Oklahoma City
791 Denver Portland
851 Denver Phoenix
561 Denver San Diego
362 Denver Louisville
847 Denver Seattle
225 Denver Sacramento
358 Denver Tampa
127 Dallas/Ft. Worth Denver
419 Dallas/Ft. Worth Denver
772 Las Vegas Denver
455 New York/LaGuardia Milwaukee
828 Kansas City Denver
797 Chicago/Midway Denver
371 Milwaukee Denver
375 Milwaukee Denver
450 Milwaukee New York/LaGuardia
186 Oklahoma City Denver
792 Phoenix Denver
854 Phoenix Denver
634 San Diego Denver
363 Louisville Denver
374 Seattle Denver
144 SacramentoDenver
359 Tampa Denver
173 Denver Tucson

It must be a horrible task, trying to re-accommodate 3000-4000 customers per day, especially considering that the fleet will not be back at 100% for at least another few days.

Unlike prior practice, it appears that Frontier's social media may now actually be handling/expediting some re-bookings.

Kudos to the Frontier team, working on all of this.

Additional lift appears to be being provided by Allegiant with two MD87's, a North American Airlines 752, Xtra Airways 734, and a Miami Air 738. Sun Country is in the mix as well. It'd be an interesting day to see all the tails on the DEN ramp.

Where are you getting that info?