Classic Plus
 

Is Direct TV included in the price of your ticket? The cost of this ticket is a good deal if your want stretch seating and luggage included.
Thanks

Yep. Both Classic and CP get DirecTV, assuming you're flying an Airbus. Currently there's no IFE on E-Jets, though eventually they'll get WiFi.

You also get a free adult beverage and a pre-packaged snack.

I flew on this ticket this week and unfortunately, they won't let you have one of the fresh snacks. Nor will they apply the price difference between your free pre-packaged snack and the fresh snack.

For what it's worth, on my flight from DEN-LGA the fresh snacks were a turkey sandwich or caesar salad.

Is complimentary admission to the Best Care Club in Milwaukee still included in Classic Plus?

I'm looking to book a ticket, and when I hover over CP on the fare matrix it doesn't have that in there anymore. I swear it did when I looked last week. It does still have BCC access lites on the "Fare Options" page of the F9 website.

Also, can someone tell me what the process is for getting a refund on a CP ticket? Is it an easy process? Can you cancel anytime up until the departure time?

Yes, it's included in Classic Plus.

http://bit.ly/j60nrv

Though I have no first-hand experience of a Classic Plus ticket refund, here is some general information:

http://bit.ly/jPNcah

Refund form:

http://www.frontierairlines.com/fron...pplication.pdf

It's very simple, just call reservations and tell them to refund the reservation. (Yes, you may have a 30 minute wait.)

Last week, I made an itinerary change. Rather than pay the fare increase, I told them to refund the reservation and I re-booked online. It takes about five to seven days for the refund to post to your Barclay's card.

No need to submit any forms.

Confirmed. This is my experience as well.

Not for very much longer...

What is happening to the pre-packaged snack??

CP will have to pay for it for tickets purchased after 5/10. Tickets purchased prior to 5/10 will still be provided a snack. Also the brands are changing as well as the selections.

Is the free DirecTV still included with the Classic Plus fare? I can't find it listed on the web site.

DirecTV is still included as long as the flight is on an Airbus.

Thanks. It's two A319 aircraft so I should be all set.

I wonder why they don't list that benefit on the web site?

I believe it's so people aren't led to believe they'll get DirecTV while on flights operated by the Embraer 170/190's and the Frontier Express Q400's and ERJ's.

I'd like to see DirecTV added to the 190's.. so the product offering is the same across the mainline aircraft.. but I doubt it happens for money and weight reasons.

My CP ticket for today (5/22) was purchased yesterday (5/21) and they gave me pre-packaged snacks on both legs. Not saying that they were supposed to, just that they did.

Same happened to me on a ticket purchased 5/20 for travel 5/22. We'll see what happens on the return leg.

Just got off the DEN -ATL flight and didn't get the comp pre-packaged snack even though I purchased my CP ticket on 5/3. Asked the FA why and she said CP tix purchased after 5/20 don't get it. I didn't have my confirmation showing 5/3 to prove date of purchase and didn't want to put up a stink over a $3 bag of gummi bears but heads up to all who purchased before the cutoff.

When do the bonus miles and EQM credit post for Classic Plus? I have a flight earlier this week that has posted to my account without the bonus.

My Classic Plus ticket AUS-DEN got me:

--DirectTV...which was out of order on my flight.

--Stretch seating...except the only seat available was bulkhead seat 1C, which is hardly "stretch" seating.

Classic Plus: Such a bargain! :rolleyes:

Same here. I flew on a Classic+ ticket seven days ago. The base miles have posted but no bonus or EQM.

Refund - how long does it take?
 

I had to cancel a CP ticket one month ago. Upon cancellation, I immediately received an email confirmation, which included the amount to be refunded and the CC information to which it will be refunded. All the information in the email was correct.

However, one month later, I have not received any refund ... How long does it take normally?

I canceled a CP ticket several months ago. The refund posted to my account in a matter of days.

Just as an update: I was on the phone with their refund department which firstly stated that the refundnwas processed on XX October. After insisting that I didn't get anything, they went back to their credit card department, which said that the refund had bounced despite correct card details and will now be processed manually. They said that it usually takes 7 to 10 days for the cc company to process a manual refund.

Update: The manual refund worked and the money arrived on my card account within 3 days.