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-   -   Flight got canceled due to weather? (https://www.flyertalk.com/forum/frontier-airlines-frontier-miles-program/1138029-flight-got-canceled-due-weather.html)

missadachan Oct 18, 2010 5:37 pm

Flight got canceled due to weather?
 
Dear Fellows,

Just a FYI, I booked my flight from SBA to OKC with one stop in Denver scheduled to take off at 6am in SBA. I checked my email before I went to bed at mid-night and got this email from Frontier sent at 11pm stated that my flight at 6am had been canceled and rescheduled. They rescheduled me to the next available flight which is 2 days later. I called them back and said that's not acceptable because I have already made all my arrangement in OKC that day. I had to get in OKC on Oct 14th. They said they could not get me onto an earlier flight but the Saturday afternoon flight, more than 2 days later. So I finally accepted a full refund from Frontier and went on to search a new flight at 5am in the morning. Luckily enough I had found a flight that went to OKC at a reasonable price, it's expensive alright, but it's not too bad compare to other last minute deals. And this flight also stopped by Denver the same day that Frontier canceled theirs due to "weather". So I found it very hard to believe it's due to "weather" as they claimed. For whatever reason behind this, it will be our last time to even try to fly Frontier.

Daze Oct 18, 2010 6:13 pm


Originally Posted by missadachan (Post 14968925)
For whatever reason behind this, it will be our last time to even try to fly Frontier.

Until another airline cancels their flight due to weather, and only Frontier has a reasonable fare at 5am.

Your situation is unfortunate, but it happens on all airlines, and it happens more often with the current high load factors. And just because the weather was good in Denver, does not mean that the weather was good in the city where the plane scheduled for your flight came from before Denver.

MostlyAir Oct 19, 2010 9:02 am

Did you request to be reaccommodated on another airline? I'd think that they would honor that request.

newsmanhoss Oct 19, 2010 9:07 am


Originally Posted by MostlyAir (Post 14972516)
Did you request to be reaccommodated on another airline? I'd think that they would honor that request.

Who does Frontier have interline agreements with these days?

knope2001 Oct 19, 2010 10:30 am

Here's the latest list I've seen for domestic carriers:

Alaska
American
Cape Air
Continental
ERA
Great Lakes
Hawaiian
United
USAirways

The obvious mainline carrier omission is Delta, plus some of the LCC's like AirTran, JetBlue, Spirit, and Southwest. WN doesn't interline, and I'm not sure about JetBlue or Spirit.

DenverF9Flier Oct 19, 2010 4:34 pm

It looks like that aircraft comes in from Denver the night before, spends the evening on the ground, then leaves the next morning. So any weather in either Denver or Santa Barbara the previous evening could have resulted in the flight's cancellation would have also canceled the return leg.

missadachan Oct 20, 2010 10:58 am

the story
 
Here is the story we heard, the flight came into SBA had found some problems and it could not be fixed before the departure time. They canceled it out completely and put me onto a 2 days later flight. They blamed it on the weather so they do not have to compensate extra to us except for refunding us the tickets. I did request for flying out from other airport such as LAX or Orange County. They said they could waive the reschedule fee but we will have to pay the difference of the tickets which is like 400 per ticket. Frontier is not the only one that has that price, UA also did. I will definitely chose UA next time.

alphaeagle Oct 20, 2010 11:47 am

Looks like UA canceled their flight that departs at the same time as the Frontier flight on the 14th. Not sure about the Frontier flight, but the United flight was diverted to Palm Springs when scheduled to arrive into SBA the night before. It seems logical that the Frontier flight was diverted or canceled the night before as well.

Edit: Just found it, the Frontier aircraft diverted back to Denver.

black dawn Oct 20, 2010 1:19 pm

That's terrible that they wouldn't allow you to change departure airports at no charge. I've done that on AA. Driving to another airport instead of SBA because of a weather-related cancellation isn't exactly a "voluntary" ticket change. :confused:

missadachan Oct 21, 2010 11:12 am

weather vs two days later
 
Okay, it looks like it was due to weather for the cancellation. Fine, but rebooked me to a 2 days later flight and would not reschedule me to another airport at no charge? Give me a break. Yeah, SBA is a small airport, it made things more difficult. I think from now on I will not fly out from SBA as much. Any suggestions, guys? Which airport should be an alternative? LAX?

GYEWorldTraveler Oct 21, 2010 11:19 pm


Originally Posted by missadachan (Post 14980189)
Here is the story we heard, the flight came into SBA had found some problems and it could not be fixed before the departure time. They canceled it out completely and put me onto a 2 days later flight. They blamed it on the weather so they do not have to compensate extra to us except for refunding us the tickets. I did request for flying out from other airport such as LAX or Orange County. They said they could waive the reschedule fee but we will have to pay the difference of the tickets which is like 400 per ticket. Frontier is not the only one that has that price, UA also did. I will definitely chose UA next time.

I'm pretty sure it didn't go into sba since it diverted back to Denver. That makes sense to me that it would be cancelled since obviously the plane did not make it to sba. No reason to hate on frontier for something out of their control. I fly delta over 60,000 miles a year and this stuff happens occasionally. I quit flying united because they were always delaying flights, canceling them, changing schedules, etc. Moral of the story, stuff happens.....frontier isn't in control of the weather. I think they are a pretty good and fairly priced airline. They aren't as big as a united nor have frequencies like united but in general they do a good job and are some of the friendliest employees I've ever seen. Sorry to hear about your trouble but u gotta understand there are things that are out of the airlines control and this is a great example of just that


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