most rows blocked from advance seat reservation
On a recent flight and two upcoming flights my previous seat assigned has been randomly changed and the seat map shows the majority of economy rows blocked (with me in the middle of it all). Has anyone else seen this problem? reserving exit rows is now impossible even if contacting customer support.
https://cimg7.ibsrv.net/gimg/www.fly...9c910d1c1f.jpg |
Originally Posted by riku2
(Post 31976325)
On a recent flight and two upcoming flights my previous seat assigned has been randomly changed and the seat map shows the majority of economy rows blocked (with me in the middle of it all). Has anyone else seen this problem? reserving exit rows is now impossible even if contacting customer support.
https://cimg7.ibsrv.net/gimg/www.fly...9c910d1c1f.jpg |
I had the same issue recently. CS said it is a bug and will be fixed „soon“. Not even CS was able to assign seats, they said they are occupied which clearly they are not.
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Originally Posted by florens
(Post 31976416)
I had the same issue recently. CS said it is a bug and will be fixed „soon“. Not even CS was able to assign seats, they said they are occupied which clearly they are not.
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Originally Posted by vulle
(Post 31976464)
Interesting as for my outbound HEL-STO, also in August, I was able to choose an exit seat, no Y seats were occupied at all.
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I think it might be related to aircraft change since I had HEL-EDI return booked and the HEL-EDI seat reservations worked ok but EDI-HEL was changed from E90 -> A 319 and that suffered the large seat blocking issue.
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Amadeus Altéa Departure control is working its magic.
Happened a lot when they first introduced it, perhaps someone did a reconfig and didn't get some parameter right? |
Originally Posted by florens
(Post 31976416)
CS said it is a bug and will be fixed „soon“.
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Originally Posted by riku2
(Post 31976512)
I think it might be related to aircraft change since I had HEL-EDI return booked and the HEL-EDI seat reservations worked ok but EDI-HEL was changed from E90 -> A 319 and that suffered the large seat blocking issue.
Originally Posted by esledo
(Post 31976595)
Are they going to fix the codeshare seat selection issue at the same time? Still going strong since spring 2016 (the introduction of single PNRs).
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My booking HEL-ARN-ARN which was booked on 15th Jan - first available row 23 and for return 19 :mad: -- has not changed since.
I have not yet bothered to call. Annoying? Yes. -j |
I have similar experiences from a few domestic flights. The app has showed most of the seats occupied (like from row 3 to 10) and the plane has usually been half empty and no-one or only a few passengers sitting on occupied rows.
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Could it be that this is intentional? Block the first few rows of Y, because they might be needed for J. (Although this theory doesn't really hold true for domestic flights...)
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Originally Posted by ffay005
(Post 31977781)
Could it be that this is intentional? Block the first few rows of Y, because they might be needed for J. (Although this theory doesn't really hold true for domestic flights...)
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Originally Posted by jouhka
(Post 31977923)
I do understand balancing reasons on ATR or 10 first rows - but 23 front rows...
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Originally Posted by tulokas
(Post 31977993)
Thats quite optimistic :D it must be an IT thing. Have you checked expertflyer? Are the seats occupied there as well?
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