AY Platinum Wing Lounge at HEL in non-Schengen area (re-opened 1 June 22)
Mar 14, 2020, 4:21 am
#633
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042
You won the bet. On the March 14th travel advisory on AY page:
"Changes in airport services, Finnair Platinum Wing will be closed as of 18 March
We are making changes to our airport services to reduce direct contact between our customers and ground crew. This is to ensure the safety and wellbeing of our customers and crew. We ask you to show your travel documents to our check-in agent instead of handing them over. Our crew will continue to assist you at the check-in kiosks but without touching the screens. If you printed your bag tag from a kiosk, we kindly ask you to attach it to your bag yourself.
We will close our Finnair Platinum Wing lounge in the non-Schengen side of Helsinki Airport as of 18 March for the time being. Finnair Business Lounge is at your service, when your flight departs from the non-Schengen side. Also, Finnair Lounge in the Schengen-side is open for you, when your flight departs from the Schengen area. Changes in the opening hours are possible.
Please note that changes in our partners’ service offering and opening hours of lounges at other airports are also possible due to the coronavirus situation."
"Changes in airport services, Finnair Platinum Wing will be closed as of 18 March
We are making changes to our airport services to reduce direct contact between our customers and ground crew. This is to ensure the safety and wellbeing of our customers and crew. We ask you to show your travel documents to our check-in agent instead of handing them over. Our crew will continue to assist you at the check-in kiosks but without touching the screens. If you printed your bag tag from a kiosk, we kindly ask you to attach it to your bag yourself.
We will close our Finnair Platinum Wing lounge in the non-Schengen side of Helsinki Airport as of 18 March for the time being. Finnair Business Lounge is at your service, when your flight departs from the non-Schengen side. Also, Finnair Lounge in the Schengen-side is open for you, when your flight departs from the Schengen area. Changes in the opening hours are possible.
Please note that changes in our partners’ service offering and opening hours of lounges at other airports are also possible due to the coronavirus situation."
Mar 14, 2020, 4:28 am
#635
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,961
You won the bet. On the March 14th travel advisory on AY page:
"Changes in airport services, Finnair Platinum Wing will be closed as of 18 March
We are making changes to our airport services to reduce direct contact between our customers and ground crew. This is to ensure the safety and wellbeing of our customers and crew. We ask you to show your travel documents to our check-in agent instead of handing them over. Our crew will continue to assist you at the check-in kiosks but without touching the screens. If you printed your bag tag from a kiosk, we kindly ask you to attach it to your bag yourself.
We will close our Finnair Platinum Wing lounge in the non-Schengen side of Helsinki Airport as of 18 March for the time being. Finnair Business Lounge is at your service, when your flight departs from the non-Schengen side. Also, Finnair Lounge in the Schengen-side is open for you, when your flight departs from the Schengen area. Changes in the opening hours are possible.
Please note that changes in our partners’ service offering and opening hours of lounges at other airports are also possible due to the coronavirus situation."
"Changes in airport services, Finnair Platinum Wing will be closed as of 18 March
We are making changes to our airport services to reduce direct contact between our customers and ground crew. This is to ensure the safety and wellbeing of our customers and crew. We ask you to show your travel documents to our check-in agent instead of handing them over. Our crew will continue to assist you at the check-in kiosks but without touching the screens. If you printed your bag tag from a kiosk, we kindly ask you to attach it to your bag yourself.
We will close our Finnair Platinum Wing lounge in the non-Schengen side of Helsinki Airport as of 18 March for the time being. Finnair Business Lounge is at your service, when your flight departs from the non-Schengen side. Also, Finnair Lounge in the Schengen-side is open for you, when your flight departs from the Schengen area. Changes in the opening hours are possible.
Please note that changes in our partners’ service offering and opening hours of lounges at other airports are also possible due to the coronavirus situation."
CRAP 😂😂😂 timing not so great I am supposed to fly that friday 😂😂
Mar 14, 2020, 4:40 am
#637
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042
Mar 14, 2020, 4:42 am
#638
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042
Mar 14, 2020, 4:46 am
#639
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,269
Have you called CS and they say it’s impossible, not sure what you mean by ”try to talk to AY” ?
Mar 14, 2020, 4:50 am
#640
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042
No I have not talked to them, the line is busy for hours - but this sounds good. I ll try again. Chat is not available and no one answers email - I guess they have a lot of work in the moment.
Mar 14, 2020, 4:59 am
#641
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,269
Good luck and I’m sure they’ll change it for you as soon as you get through.
Aug 23, 2021, 1:14 am
#644
Original Poster
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
Aug 23, 2021, 3:43 am
#645
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042