how long does finnair take to credit points?
Nov 5, 2021, 8:35 am
#1
Original Poster
Join Date: Mar 2011
Programs: SK*D+Finnair Platinum +BA Gold + KLM Silver+amex centurion+HH Diamond + IHG Platinum
Posts: 166
how long does finnair take to credit points?
Flew Finnair on sunday and still dont se the points in my finnair account! is 5 days really normal?
Nov 6, 2021, 10:30 pm
#9
Join Date: Feb 2016
Location: HEL
Programs: AY Platinum, LH, Accor, IHG, Scandic, Tallink
Posts: 162
I've noticed that the Norra operated flights are usually credited quicker than the AY's own flights.
Waiting for the points from 31/10 and 1/11 as well. Both international flights operated by AY itself.
Waiting for the points from 31/10 and 1/11 as well. Both international flights operated by AY itself.
Last edited by jann3; Nov 6, 2021 at 10:31 pm Reason: typo
Nov 7, 2021, 12:49 am
#10
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,753
It seems that points from certain dates do not post. This has happened before. You will need to wait for a while (2–3 weeks) and then retroclaim. AY IT isn't very good.
Nov 7, 2021, 5:50 am
#11
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,531
So it looks like the 31.10. / 1.11. flights failed to credit and will need to be retroclaimed after 2 weeks.
Nov 8, 2021, 12:46 am
#14
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,106
If my AY flights are not credited within 4-5 days, I just use the chat to have it credited, don't wait the 10 days or whatever for the online tool to allow retro claiming.
Data point from the "dark side" - KTW-WAW (30 mins tops) on LO credited to TK by the time we landed. When I put the phone back to normal mode while still on taxiing, the email pinged with the credit (TK sends out an email for each mile credit action)
Data point from the "dark side" - KTW-WAW (30 mins tops) on LO credited to TK by the time we landed. When I put the phone back to normal mode while still on taxiing, the email pinged with the credit (TK sends out an email for each mile credit action)
Nov 8, 2021, 4:52 am
#15
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,531
I tried that and asked, how long it will take. The answer was:
I also tried via the website claim function for another booking (flights from 1.11.). Filled it out successfully and flights credited instantly.
I also tried via the website claim function for another booking (flights from 1.11.). Filled it out successfully and flights credited instantly.