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-   -   Lost & Found (https://www.flyertalk.com/forum/finnair-finnair-plus/1664972-lost-found.html)

Ed Size Mar 20, 2015 8:59 pm

Lost & Found
 
I just wonder if its possible to go to the L&F of AY/HEL if transiting with a time of about 1 hour?

Lost my phone on a plane, it was found - so AY contacted me and asked me to pick it up.

OH-LGG Mar 21, 2015 7:19 am


Originally Posted by Ed Size (Post 24541035)
AY contacted me and asked me to pick it up.

Any address of L&F given?

jp_fin Mar 21, 2015 10:52 am

My Ipad was found on a (AY) plane and taken to Lentäjäntie 1:
https://www.finavia.fi/en/helsinki-a...es/lost-found/

It is landside, 1 hour transit should be doable on quiet day.

Courmisch Mar 21, 2015 10:54 am

You can check the current length of the security queue with the Helsinki airport mobile application, if you are concerned about leaving the air side.

remymartin Mar 21, 2015 12:15 pm


Originally Posted by jp_fin (Post 24542867)
My Ipad was found on a (AY) plane and taken to Lentäjäntie 1:
https://www.finavia.fi/en/helsinki-a...es/lost-found/

It is landside, 1 hour transit should be doable on quiet day.

Lentäjäntie 1? Here you need to show the paper work and even with a taxi, 1hr transit is slightly risky. Also note, their open hours are pretty stingy.

jp_fin Mar 21, 2015 11:17 pm

That map is misleading. There is no need for taxi, same distance from T2 than Hilton.
https://goo.gl/maps/S1MUN

Ed Size Mar 22, 2015 4:36 am


Originally Posted by remymartin (Post 24543202)
Lentäjäntie 1? Here you need to show the paper work and even with a taxi, 1hr transit is slightly risky. Also note, their open hours are pretty stingy.

I would try it, but I m afraid of the "paperwork" since she has nothing from AY, just the message - your phone is at L&F - no case number i.e.

Ed Size Mar 22, 2015 5:06 am


Originally Posted by jp_fin (Post 24542867)
My Ipad was found on a (AY) plane and taken to Lentäjäntie 1:
https://www.finavia.fi/en/helsinki-a...es/lost-found/

It is landside, 1 hour transit should be doable on quiet day.


How it works, do you just go there show your ID - thats it? Or do you need a casenumber or something like this.

remymartin Mar 22, 2015 6:20 am

I believe there must be two completely different lost and founds. The one I was referring to in previous messages is run by Finavia off of a "barrack" and is when something is confiscated from luggage. This location is certainly walkable, but is a lot further than e.g. the Hilton.

jp_fin Mar 22, 2015 6:21 am

I got e-mail with casenumber. IIRC just show ID, fill some form, pay the fee and that's it. Whole process took maybe 2 minutes.

Ed Size Mar 22, 2015 10:28 am


Originally Posted by jp_fin (Post 24546178)
I got e-mail with casenumber. IIRC just show ID, fill some form, pay the fee and that's it. Whole process took maybe 2 minutes.

THX, AY just told me no casenumber, just walk there. I will try.


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