Exchange rates on $25 dining/spa certs
Sep 7, 2012, 7:13 pm
#16
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Tangoer, RU a socialist who believes it's OK to cheat the rich? 
Sep 8, 2012, 7:29 am
#17
Join Date: May 2010
Location: YYC
Programs: Aeroplan, FPC Platinum, SPG/Marriott Gold, Radisson Gold Elite, BW Diamond Select
Posts: 293
I used certificates for dining in Lake Louise and at the Jasper Park Lodge last weekend. All were accepted at $25.
The JPL certificates posted as redeemed in my account the next day. The Lake Louise ones have not posted yet. Interestingly, the JPL did not reflect that a suite upgrade was redeemed nor has my stay and nights been reflected on my account yet.
The JPL certificates posted as redeemed in my account the next day. The Lake Louise ones have not posted yet. Interestingly, the JPL did not reflect that a suite upgrade was redeemed nor has my stay and nights been reflected on my account yet.
Jan 18, 2019, 12:26 am
#18
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Sorry to bump up such an old thread, but doesn't make sense to start up a new one given that these certs are going away. I went to the spa at the Fairmont Singapore this morning, and I was kind of grumbling because they refuse to give me the 10% Plat discount on services when I'm paying with certs plus they typically give me a terrible exchange rate. I felt I could live with one or the other, but not both.
Well, for once they gave me a fair rate! They converted my US$25 certs to S$33.86. Per my XE app, the correct rate should have been S$33.90. That's good enough for me!
Not sure if it was due to my grumbling or if it's the new Accor policy. Seems unlikely to be the latter since the certs will all be dead in 1.5 months.
Well, for once they gave me a fair rate! They converted my US$25 certs to S$33.86. Per my XE app, the correct rate should have been S$33.90. That's good enough for me!
Not sure if it was due to my grumbling or if it's the new Accor policy. Seems unlikely to be the latter since the certs will all be dead in 1.5 months.
Jan 18, 2019, 5:55 am
#19
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,733
Sorry to bump up such an old thread, but doesn't make sense to start up a new one given that these certs are going away. I went to the spa at the Fairmont Singapore this morning, and I was kind of grumbling because they refuse to give me the 10% Plat discount on services when I'm paying with certs plus they typically give me a terrible exchange rate. I felt I could live with one or the other, but not both.
Well, for once they gave me a fair rate! They converted my US$25 certs to S$33.86. Per my XE app, the correct rate should have been S$33.90. That's good enough for me!
Not sure if it was due to my grumbling or if it's the new Accor policy. Seems unlikely to be the latter since the certs will all be dead in 1.5 months.
Well, for once they gave me a fair rate! They converted my US$25 certs to S$33.86. Per my XE app, the correct rate should have been S$33.90. That's good enough for me!
Not sure if it was due to my grumbling or if it's the new Accor policy. Seems unlikely to be the latter since the certs will all be dead in 1.5 months.
Jan 18, 2019, 7:38 am
#20
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Good to hear about the good FX rate. As for the 10% discount or using certs, that doesn't make any sense. But I've always just charged the spa services to my room (with discount, of course), and then apply the certs to the folio upon checkout, and the Willow Stream charges are reduced on the bill accordingly. I'd never heard of your particular problem before, but charging to the room and applying certs later should solve it.
) plus the Fairmont Singapore is undergoing renovations. There are no suites available and the lounge is closed. 