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-   -   Wrong name order on flight booking (https://www.flyertalk.com/forum/eva-air-infinity-mileagelands/1886726-wrong-name-order-flight-booking.html)

keattaek Jan 6, 18 6:15 pm

Wrong name order on flight booking
 
I booked some tickets with EVA Air a few hours ago (London-Taipei return via Bangkok), and somehow (sleep deprivation) I entered my surname and my first name the wrong way around, and didn't notice until after I'd paid. I called the ticket office*, and they said they added a note to the booking saying that the names are reversed - but the agent also said that I can also swap my name if I want, for a $50 fee.

My question is, is the $50 change necessary, or will the note on the booking suffice? Will I encounter any problems at check-in / immigration?
The spelling is completely correct, it's just the order that's wrong. I have a quite rare name as well so I doubt they'll try to make the case that it's somebody else trying to use the ticket...

Thank you so much in advance!

* - the UK ticket office is closed on weekends, so I called the US one instead. They did say to double check with the UK one, but I don't see the UK being stricter on this than the US, there aren't even any passport exit checks here.

obscure2k Jan 6, 18 6:48 pm

Welcome to Flyertalk. keattaek. I am moving your Thread to the Eva Air Forum (Airline Programs). Please follow there,
Obscure2K
TravelBuzz Moderator

erics2356 Jan 7, 18 12:40 am

I made the same mistake before and there I encountered no problems. I called the ticket office and they told me the same thing, made a note to the booking. By the time I went to the check-in counter, I had completely forgotten and the boarding pass was still issued with the name reversed, but had absolutely no problems with security, immigration, etc. Round trip ticket too.

YMMV, but my experience was fine.

keattaek Jan 7, 18 2:34 am


Originally Posted by erics2356 (Post 29260294)
I made the same mistake before and there I encountered no problems. I called the ticket office and they told me the same thing, made a note to the booking. By the time I went to the check-in counter, I had completely forgotten and the boarding pass was still issued with the name reversed, but had absolutely no problems with security, immigration, etc. Round trip ticket too.

YMMV, but my experience was fine.

Thanks so much, that's a really reassuring response. Was this with EVA Air too?

SilverChris Jan 8, 18 10:24 am


Originally Posted by keattaek (Post 29260450)
Thanks so much, that's a really reassuring response. Was this with EVA Air too?

It doesn't matter which airline it's with - I'm not aware of any carrier that will deny boarding just because you got your first and last names in the wrong order.

Enjoy your flight :)

erics2356 Jan 9, 18 8:33 am

Yes on EVA


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