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-   -   Operational Upgrade on Empty Flight (https://www.flyertalk.com/forum/etihad-airways-etihad-guest/2042352-operational-upgrade-empty-flight.html)

SpanishSamurai Jun 11, 2021 10:31 am
Operational Upgrade on Empty Flight
 
I was upgraded at the AUH biz check-in counter (original ticket was class K) for a virtually empty flight.

I have been Gold with Etihad since 2018, flew 30~40 legs, but I never got an upgrade, even on very overbooked ones. So I was genuinely not expecting an upgrade to come out of the blue, especially when there are only less than 10 people flying economy on a 787 on this route!

Can someone tell me what the computer algorithm was thinking? I'm elated and confused simultaneously.

Dogmatick Jun 12, 2021 2:16 am
Originally Posted by SpanishSamurai (Post 33321119)
Just flew in happily from AUH-NRT on Jun.11th as I was bumped at the AUH biz check-in counter (original ticket was class K) for a virtually empty flight.

I have been Gold with Etihad since 2018, flew 30~40 legs, but I never got an upgrade, even on very overbooked ones. So I was genuinely not expecting an upgrade to come out of the blue, especially when there are only less than 10 people flying economy on a 787!

Can someone tell me what the computer algorithm was thinking? I'm elated and confused simultaneously.
I wonder if it was a weight balancing thing and you were the most senior flyer (from loyalty I mean)
Were there many in J and were you spaced evenly as in balanced for weight ? And don't forget balancing is also fore and aft not just side to side

LondonElite Jun 12, 2021 2:34 am
Originally Posted by Dogmatick (Post 33322493)
I wonder if it was a weight balancing thing and you were the most senior flyer (from loyalty I mean)
Were there many in J and were you spaced evenly as in balanced for weight ? And don't forget balancing is also fore and aft not just side to side
A 787 with ten people on board is not going to need weight balancing.

SpanishSamurai Jun 20, 2021 6:41 pm
Any other thoughts?

anyfees99 Jun 22, 2021 1:48 am
They are upgrading Gold/Platinum members on flights as long as there is availability. I have heard the same happen to many others, and in most cases they are contacted before departure to be informed of the upgrade which is due to their status.


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