Online upgrade facility
 

When I checked my flight booking (already ticketed) via "Manage a Booking", I saw a link "Upgrade your flights using Skywards Miles". This sounds cool because I don't have to call up Skywards or EK to upgrade my flight. Has anyone got experience with EK online upgrades? Is it easy to get seats?

Oh yes, you needn't key in your date of birth to log into your account on Skywards.com & Emirates.com anymore ^

I saw that as well. Too bad my reservations are in F, I'd be tempted to get an upgrade (or downgrade) into the cockpit hehehe.

That DOB field (or 3 extra input fields) was plain nuisance, perhaps some people accounts were being hijacked and used. In reality I don't see it adding any real security benefit, since if you were able to grab/sniff on a keyboard's input you could get all the fields regardless. Too much security, my net bank does not even require all these extra bits.

What a great addition!

I had noted this on a questionnair about Emirates.com a while back-- although I am sure not the only one to request it- it is good improvement.

I just hope they allow online changes next-- (my first improvement request)

Does anyone know what the conditions are for it to be shown online? My father's upcoming flight (in J, but on a paper ticket) is not showing the option.

Cheers,

Most likely electronic tickets and all reservations made through www.emirates.com, Emirates phone reservations, or city/airport ticket offices. Changes/upgrades to a paper ticket can not be done electronically through the website (for obvious reasons). It would need to be at least stickered with the new flight/class so that the proper boarding pass could be issued and matched up with the paper ticket attached.

I saw this also and wondered how it worked, dont have anything worth upgrading at this point ;/

I tried to use the online upgrade option a few months ago but it didn't work. When I called the UAE service center there was no record of the upgrade request and the agent didn't know what I was talking about :rolleyes:. Not sure if anything has changed in the last few months.

I bought an e-ticket so that could me a condition but I can't be sure. Pity EK doesn't have F class to KUL otherwise it would've been pretty tempting to upgrade IF its a private suite :p

what about upgradeing another person:)

and do u get the 10% off :rolleyes:

Nope Only E-Tkt

It was only launched this sunday, wonder how can you see it last month.

You can U/G for anyone, but no 10% off

pity, neither I nor anyone I know is holding any EK e-ticket bookings :p

Would be quite useful if it works well though. ^

Cheers,

I upgraded my coming flight next monday from DXB to JNB online within a minute. No problems at all! After this I was able to select a seat and to make a reservation for chauffeur transfer.

i did the same a few hours back and it was so easy, no need 2 ring anyone..yahhoooooo

I wonder what would happen if an increase in taxes for premium cabins is required from some destinations?
I used to have to pay the difference in taxes at BEY for my upgrades out of BEY.

Can anyone tell if they specified the destinations from the online upgrade facility can be used from/to?

In the upgrade sequence there is a box saying "Additional Taxes & Fees". I guess you have to pay that by credit card if applicable. Just as you do when booking redemption flights.

Online upgrades are available from the same countried where online booking is available.

Thanks kataka!

I have a Question -

Is is possible to upgrade using someone esle's miles? My dad has about 60,000 miles in his account but he doesn't fly emirates anymore, so I was wondering if I could use them.

Hi rm89,

Yes you can! There are several options for this:

1. Get your Dad to call Skywards with your booking reference details & ask them to upgrade you.

2. Get your Dad to go online & use the new online upgrade request facility for your booking.

3. Get your Dad to list you in his account as his "Travel Co-ordinator" & then you can call Skywards & upgrade your flights yourself. (Or if you have access to his Skywards number/password you can do it online yourself).

Cheers

I have my dad's skywards number/password - if I am upgraded will they ask for his skywards membership card? I am travelling alone and will have my card only. I can also take his card with me.

No, as long as the request itself is 'authorised' (i.e. done online after password submission, or over the phone with details verified), then as far as Skywards/Emirates are concerned all is ok. Once the upgrade is processed & confirmed (if inventory for upgrades is available), then you're fine. No-one will ask for his card.

Cheers

Thanks a lot!