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Emirates publishes STPC rules online [sort of]
s a special courtesy to our passengers, in certain cases where an itinerary calls for a long stopover, Emirates® will cover accommodation, meal, and ground transportation costs. This service is offered to: * Economy Class passengers o If the booking class for the entire outbound or inbound leg of their journey is N, M, W, or Y. o If the connection time until the first available flight is more than 8 hours and less than 24 hours. * Business and First Class passengers o If the booking class for the entire outbound or inbound leg of their journey is D, C, J, Z, A, or F. o If the connection time until the first available flight is more than 6 hours and less than 24 hours. Long stopover expenses may also be covered in other cases, and other rules may apply, so please check with your local Emirates® office at the time of booking or prior to commencement of travel. For example, I will be travelling from LHR to KHI on EK 002 connecting to EK 600 (08:30 layover.) I am hoping for a hotel even though I could be travelling EK 004 connecting to EK 600 (01:30 layover.) An interesting thing to note is that it says "available" flight. Does this mean that you can claim STPC if you have a long layover because the earlier connecting flight is full?? ^ to EK if this is the case Cheers, |
I think this all depends on how you interpret 'available', and in what context.
I would imagine that they mean the first flight, whether or not there is availability. You may get lucky though :) Cheers, Rick |
Let me get this right.
Let's say I land in DXB at 1 AM, and wanting to catch EK406 in F to MEL, I would not get a hotel stay because there's the EK404 at 2:45AM (which is pretty lousy). Hmmm |
Originally Posted by edy4eva
(Post 8781760)
Let me get this right.
Let's say I land in DXB at 1 AM, and wanting to catch EK406 in F to MEL, I would not get a hotel stay because there's the EK404 at 2:45AM (which is pretty lousy). Hmmm Cheers, |
Fair?
How could it be fair, if the fare on the EK406 is higher, EK406's arrival time into MEL is more reasonable. I am going to give them a piece of something today, will see how it goes. :) |
Any luck?
Cheers, |
Anyone know what happens if EK is not the only carrier on the outbound or inbound part of a J class itin, but there are EK flights either side of DXB with a forced layover of > 6 hours? Is STPC provided in that scenario? In other words, does EK have to be the sole carrier for STPC to be available?
Edited to add: yes STPC is provided and EK doesn't have to be the sole carrier, according to the link in the other STPC thread. :) |
Here's a question for ya, if I'm travelling on two seperate EK bookings in/out of DXB will I get a STPC?
Itin 1: XXX-DXB (STOP) DXB-SYD. Itin 2: DXB-DAM Itin 3: BEY-DXB (Award booking) to catch Itin 1 to Sydney. Will I get a STPC for Itin 3 connecting to Itin 1? All are EK's eticks on EK flights. (If I was to fly BEY-DXB-SYD I would be eligible on all flights). |
Originally Posted by edy4eva
(Post 9030774)
Will I get a STPC for Itin 3 connecting to Itin 1? All are EK's eticks on EK flights. (If I was to fly BEY-DXB-SYD I would be eligible on all flights).
Cheers, Rick |
Could anyone provide a link to these rules? I want to phone Emirates again armed with some hard evidence.
:) Cheers, Rick |
http://www.emirates.com/english/plan...stopovers.aspx
Good luck getting them to comply though, you'll need it. Cheers, |
Thanks!
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