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-   -   Refund (https://www.flyertalk.com/forum/emirates-skywards/2193252-refund.html)

Flyweight Apr 28, 2025 11:23 pm
Refund
 
I’m a skywards gold member - my baby was denied a seat I paid for (baby on seat) at check in and they have admitted liability in this email but haven’t refunded me despite me chasing them 50+ times.

any suggestions to deal with this shocking situation. I have an email admitting I’m due a refund - see below.

does anyone have any tips. I’ve tried everything - email speaking to supervisors and social media

it really is an incredibly poor airline for managing customers given what happened


https://cimg4.ibsrv.net/gimg/www.fly...3577aa1af.jpeg

tom tulpe Apr 30, 2025 7:40 am
Small Claims seems to be appropriate in this instance (try serving them at 28-29 Gloucester Road Arcade, 128 Gloucester Road, London, SW7 4SF)

Flyweight May 1, 2025 9:08 am
Thanks - am Dubai based


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